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74WELD Steering Rack Clunking - Check Yours!

Who has the 74Weld Steering Rack Housing (Stage 2 or Stage 3) issue?


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Valhalla

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TruckCamper

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Keep in mind that it’s not just him. @TruckCamper posted it earlier in the thread where 74w says the clunking is normal.

Shortly thereafter they removed the prebuilt racks from the website…
Not only the prebuilt.... they removed the rack housing completely. Only selling the end cap now.

Of course... there are no issues with the design or "known" failures. Apparently clunking isn't a failure. Just need to assume it's normal.

Just a horrible business practice. Take money and run. I'll predict they Hill be out of business in the next few years.

Just debating if I should give 74weld $4,000 worth of video and internet marketing explaining all the benefits we've enjoyed.
 

Kristian@74W

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@TruckCamper and I believe theres someone else in this thread, reach out to me directly and I will get up to speed here on your situation and what needs to happen. Chad and Quinn aren’t the people to get this type of stuff handled for you, and they should have passed you off to me or Bill. I’m sorry about that, they both have a ridiculous amount on their plates and Bill and I are here to do customer support.

As for why we stopped selling the Stage 3, the last rack we ordered was ~$2900 and we just dont believe there is a market for a ~$6,000 steering rack. Most of our customers have great results with the Stage 1, so we are continuing to push that.

Reach out to me and Bill. I’ll get with Chad and Quinn to see where they left off. I am out of the office until Monday but will get you sorted when I’m back

[email protected]
[email protected]
 

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TruckCamper

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Hummell

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What is your setup?
Well, I’ll tell yah. I have a 22 wild track so I put that 74 weld stage one on there. It seems fine. I have asfir tie rod braces, which to me looks like BroncBuster, but I guess the guys at BroncBuster got pissed off about and threatened some sort of lawsuit or whatever around proprietary equipment so those things don’t exist but anyway, they’re one mine. I got 37 inch or whatever inch they are BFGKM3’s that have been put through it but still have some pretty decent grip, they’re hard but they feel all right. I usually air them down to around 12 psi where I wheel. I’ve got steel skids from RCI all over the place, shock skids transmission whatever all that stuff, I’ve got the OEM skids for the engine, which I guess are ok, seem fine, I don’t know. They’ve held up. I have about a 3” lIft might be less, I don’t know, but it’s the eibach coil over set up with the HD springs which helps in a few cases. I think the amount of shit I gotta haul around most of the time, like my wife who’s 430 pounds. Trying to think.. I got a hidden winch, that whole set up from Hammer built which is really nice. I’ve used it about four times in the last, I guess six months since I’ve had it? It works really well. I’d highly recommend it if you can afford it (not necessary obviously). But yeah RCI all around underneath 37’s, 3 inch lift over the Sasquatch height, feels pretty good. I ride a lot about an hour from here in. Uwharrie national Forest and up in the mountains of North Carolina. Just want to bounce over check out what’s going on over there, so I don’t really care about getting in a lot of trouble. Coalmont? I’m willing to scrape the thing over some rocks. Just want to learn a little bit and have some fun.
 

SierraBronco

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@TruckCamper and I believe theres someone else in this thread, reach out to me directly and I will get up to speed here on your situation and what needs to happen. Chad and Quinn aren’t the people to get this type of stuff handled for you, and they should have passed you off to me or Bill. I’m sorry about that, they both have a ridiculous amount on their plates and Bill and I are here to do customer support.

As for why we stopped selling the Stage 3, the last rack we ordered was ~$2900 and we just dont believe there is a market for a ~$6,000 steering rack. Most of our customers have great results with the Stage 1, so we are continuing to push that.

Reach out to me and Bill. I’ll get with Chad and Quinn to see where they left off. I am out of the office until Monday but will get you sorted when I’m back

[email protected]
[email protected]
$2900?!?!?! You guys really gotta stop sourcing things from Temu. Sometimes they’ll pull a fast one on ya.
 
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TruckCamper

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Doing what you say you will do.... that's old fashion. Best to make commitments and do whatever you want.

The saga continues...

Monday 12/29 : Emailed Bill & Kristian on Monday 12/29. No response from either.

Tuesday 12/30 :
Called Chad who put me on "hold" which was resulted in being hung up on (no call back).
Called again and talked to Bill who pretended to have no idea who I was. Then admitted to reading my email and sending the "issue" to the "tech" department for consultation. What?? Seriously?

My email included the previous conversation with Quinn (74weld owner) saying he would recommend rebuilding the steering rack. Guess Quinn must not be "techy" enough to know the solution.

You'd think I had called Microsoft instead of a small business with a dozen employees. :(

Bill said he'd "call me back".... Yeah.
 

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telenerd

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I hate to say this but you guys will have to cut your losses. Maybe file with small claims court if that is even an option?

You were duked by marketing and something that wasn’t really a problem in the grand scheme of things. I don’t think 74 weld will do much and good luck in getting a refund.

The idea of using a billet housing but not engineering new internals to handle the added stress, what could go wrong? I’m no engineer but that’s moving the problem to elsewhere.

I’ve said my 2 cents. Roast me, if you want. 😁

Ford Bronco 74WELD Steering Rack Clunking - Check Yours! 1767155625907-98
 
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23OBX2.7

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Sadly, much of the socalled "aftermarket upgrade" is substandard with zero real support especially on the costly stuff.

Good thing Ford Performance has such a deep catalog and back their stuff 10% no questions when it's clear there's no abuse or racing.
 

SierraBronco

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I hate to say this but you guys will have to cut your losses. Maybe file with small claims court if that is even an option?

You were duked by marketing and something that wasn’t really a problem in the grand scheme of things. I don’t think 74 weld will do much and good luck in getting a refund.

The idea of using a billet housing but not engineering new internals to handle the added stress, what could go wrong? I’m no engineer but that’s moving the problem to elsewhere.

I’ve said my 2 cents. Roast me, if you want. 😁

Ford Bronco {thread} {filename}
No roasting necessary when speaking the troof
 

userdude

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I hate to say this but you guys will have to cut your losses. Maybe file with small claims court if that is even an option?

You were duked by marketing and something that wasn’t really a problem in the grand scheme of things. I don’t think 74 weld will do much and good luck in getting a refund.

The idea of using a billet housing but not engineering new internals to handle the added stress, what could go wrong? I’m no engineer but that’s moving the problem to elsewhere.

I’ve said my 2 cents. Roast me, if you want. 😁

Ford Bronco {thread} {filename}
2+ years with the stage 3 rack and no issues so far. 👀 I did at one point try to give the 2.0 rack away, but thankfully I still have that in case something goes wrong. I don't think it was a nothing burger (Ford did make an effort to put the 3.0 in several models over time), but perhaps, y'know, not worth the literal thousands spent on a "one-time" fix for sure. Tie-rods or die! 🖖
 
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TruckCamper

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You were duked by marketing and something that wasn’t really a problem in the grand scheme of things. I don’t think 74 weld will do much and good luck in getting a refund.

The idea of using a billet housing but not engineering new internals to handle the added stress, what could go wrong? I’m no engineer but that’s moving the problem to elsewhere.
The point of being transparent about how this is handled is to:
Allow people considering to do business (any product) with 74Weld to know how "issues" will be handled.

Issues are expected. Nothing is perfect. I totally get it. I'm willing to deal with the hassles as necessary. 74weld was a new player with no track record initially to help us early adopters. And yes we trusted things would be as described.

74Weld products are not cheap (thousands to tens of thousands of dollars). Their reputation and support will determine their future.
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