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Carplay/Sync no audio intermittent issue

CrystalRedTintCoat

Wildtrak
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BertJ
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Wildtrak
This is the SSM from Ford. The update brings the truck up to 24127. I assume that is the update because ever since I installed it on my truck, the phone connectivity was GREATLY improved.

1735584988780-pd.jpg
SSMs require a dealer Visit?
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rugedraw

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Javier
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2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
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Undecided
SSMs require a dealer Visit?
No, an SSM is just a notice to dealers advising them of something......like an FYI. This is letting dealers know that even if the vehicle is on the latest Sync version available for it, there may still be issues and customer complaints.
 

AlterEgo

Badlands
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Mark
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North Carolina
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2024 Bronco Bandlands Sasquatch
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Badlands
Clubs
 
Happens to my 2023 as well. I turn off the engine open the door close the door and restart and it clears the problem. It's about every 3 to 4 starts.
Just hold down the Power button + Fast Forward button. Hold it I’ll the sync system resets.
 

AlterEgo

Badlands
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Mark
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2024 Bronco Bandlands Sasquatch
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Badlands
Clubs
 
Dumb question - but what power and fast forward buttons?
Hold these two down at the same time. Takes like 5-10 sec to hold it down. Then about 25-30sec for it to reboot

Ford Bronco Carplay/Sync no audio intermittent issue vol
 

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BTMI-Bronco

Outer Banks
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Michigan
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OBX
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Outer Banks
Hold these two down at the same time. Takes like 5-10 sec to hold it down. Then about 25-30sec for it to reboot

vol.jpg
Anyone know how to do this on the 15.1'' vertical screen in the Expedition? My wife has the same issue, but there is no fast-forward button.
 

AlterEgo

Badlands
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Badlands
Clubs
 

GoVikings!

Outer Banks
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Nick
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Maple Grove Mn
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‘21 obx
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Outer Banks
Anyone having this issue with a completely stock radio?

The dealership is telling me the problem is my plug-in play T harness. Could this be?
 

airforceteacher

Outer Banks
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BMW sedan, Eruption Green OBX on order
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Outer Banks
Anyone having this issue with a completely stock radio?

The dealership is telling me the problem is my plug-in play T harness. Could this be?
Yes, it happens more than I'd like on my B&O OBX and on my fiancee's Mach-E Premium. No mods from factory at all to either audio system.
 

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BroncoChallenger

Black Diamond
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2024 Bronco
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Black Diamond
Anyone having this issue with a completely stock radio?

The dealership is telling me the problem is my plug-in play T harness. Could this be?
Yes. Completely stock Black Diamond. Randomly happens, not very often. disconnecting and reconnecting fixes it every time. Not sure if it is a Ford issue or an Iphone issue, but I do not have that issue with my Ram.

It also happens on our '24 Expedition. I am anticipating it will happen with my '25 Super Duty. It's annoying but not really a major issue for me.
 

aptus

Badlands
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aptus
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mx
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ford bronco badlands non-sas
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Badlands
I have the same problem on my 23 badlands, I've changed 2 iPhones and the same problems occurs, no audio intermittently only on wireless connection . I just go to connections disconnect manually the phone on sync screen and click reconnect , and that solves the problem , but is very annoying. happens 2-3 times a day. hope a fix comes soon
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