Happens often in my 24 heritage as well
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Carplay/Sync no audio intermittent issue
- Thread starter 4wardMotion
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Happens in my 23 Badlands about 15% of the time I get in it. What I've noticed when it does it, if you switch to another audio source (radio, Sirius) eventually carplay will reset itself (your phone will disconnect and reconnect) then it works just fine. If you don't do the source switch carplay will happily continue playing in silence.
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It's not a Ford issue. It's with CarPlay. Happens in my Honda too with the same phone. Friend of mine mentioned that it happens in his wife's Mazda as well. I usually just reboot my phone and all is well.
Do the radio reset or plug phone in. Mine was playing FM yesterday but displaying CarPlay. That was after the a blank screen as shown in pic. Seems most issues for me are if you only leave the vehicle for a few minutes then come back. Rarely are there issues after long off periods, but frequently after a quick pop in out of a store.
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When this happens to me I tap the Ford app on carplay then go to Ford Settiings, then Phones and toggle the Play button off then back on for my phone and the audio starts to work.
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from the CarPlay screen the app is Ford Sync
Then settings at the bottom
Then Phone List
Then toggle the Play button off then back on at the far right for your phone
Ford (et al):
I too have this problem and it’s somewhat reproducible.
Test Environment:
- iPhone 13
- iOS 18.1
- 2022 Bronco WildTrak w/Lux package and B&O speakers
- Bronco software 24-PU0218-LOC
Summary
- CarPlay audio not heard on Bronco Speakers while Music/Podcast/Audible/Spotify app displays active playback progress (time counter increases; scrub bar shows progress)
Steps to Reproduce:
- Allow Bronco to sit overnight or for several hours.
- Start Bronco.
- Allow Bronco to automatically connect to iPhone and display CarPlay UI on Bronco’s Lux flat panel display.
- Start music, podcast, audible, or Spotify app.
- Drive Bronco ensuring that audio is playing through Bronco speakers.
- Park and turn off Bronco. Lock doors. Run an errand in 5 minutes or less (eg: get gas, buy a bottle of bourbon, drop off a box to return something to amazon…)
- Restart your Bronco
- Allow Bronco to automatically connect to iPhone and display CarPlay UI on Bronco’s Lux flat panel display
- Visually ensure your audio app (eg: Music, Spotify, Audible, Podcasts) is in active playback mode.
- Ensure you are NOT hearing audio on the Bronco speakers. (This is the key step where failure occurs in this scenario)
- No audio is heard
- Audio should be playing through the Bronco speakers
- Put Bronco into Park.
- Turn off Bronco ignition.
- Open driver’s door.
- Count to 5
- Close driver’s door.
- Start Bronco
- Allow Bronco to connect to CarPlay
- Your audio will now play
- This 2nd issue is harder to reproduce.
- Sometimes when starting Bronco again in short order (eg: step 6 above) audio resumes but only in the right side speakers.
- Work around for this this balance issue, but NOT for the no-audio issue above, is to change the audio source to FM then back the CarPlay
Often my phone will only pair with the phones icon and the music icon but NOT with the CarPlay icon, no matter how many times I tap the car Play icon in this screen above.from the CarPlay screen the app is Ford Sync
Then settings at the bottom
Then Phone List
Then toggle the Play button off then back on at the far right for your phone
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You can "reboot" your Sync by pressing Radio Power + Fast Forward for about 10 seconds -- easier than shutting off the Bronco, stepping outside, doing the hokey pokey, and getting back in.
That said - yeah, this happens more than it should.
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seems that fix stopped working for me as well yesterday.
im going to try rebooting the sync system next time it glitches.
Thank you. Tried this today and it worked!
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I actually blame the iphone. Since I get this issue on multiple cars / radios.
Yup, recent development. Only quick solution is at a red light, kill the car, open the door, then restart the car. Usually reconnects right away on second go - but alas - it should be on the first go.
N.B. The ford software update this week, 23-PU1024-6CH-AUD, does not fix this issue.
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