Carplay audio issues and stutters

[Briguy]

Same thing meaning what exactly? Also, did they perform a factory reset on it?

Did the buzzing robotic sound cutout it was before. Not sure about the factory reset. Everything seems like it was, so I am guessing not.

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[I.Vegabond]

Posting this to keep the documentation on this thread going, I'm calling my dealer on Monday. I had my husband drive today and I was FINALLY able to get the glitch on video. The first second of the video is the buzzing robotic noise, it went on for about 15 seconds before the video started.
This happened about 3 different times during our road trip today and he was using the android/synch Bluetooth, not Apple CarPlay.

 

[OutlawOBX]

Did the buzzing robotic sound cutout it was before. Not sure about the factory reset. Everything seems like it was, so I am guessing not.

So I know with mine they reset it because my app notified me and disconnected.

 

[Rick U]

My dealer told me they updated the APIM module and so far that seems to have fixed the issue.

 

[Briguy]

So, didn't have any luck after dealership, but past day haven't had the issue. Also, the brake/proximity warning is coming up now (which I always figured might be part of the issue with the sound). I checked and it seems like there was a a sync upgrade that happened automatically over the past day. It would be cool if that fixed the issue, it would be easier for a lot of people. Fingers crossed.

 

[Briguy]

So, didn't have any luck after dealership, but past day haven't had the issue. Also, the brake/proximity warning is coming up now (which I always figured might be part of the issue with the sound). I checked and it seems like there was a a sync upgrade that happened automatically over the past day. It would be cool if that fixed the issue, it would be easier for a lot of people. Fingers crossed.

On the second day with no issues after the Sync update. Toggled the camera going forward and reverse as well, no issues. Not holding my breath, but seems promising so far. Haven't had a single day without issues before it in a long time.

 

[kenj44]

Hi there! If you send over a DM with your VIN and Ford dealer info, I can look into your audio concerns on my end.

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