Software update error message on PCM-23.11.02 - Not Completed

[cpsocal]

Has anyone ever seen an error message like this before? I did receive the HVAC-22.AA.AC software update for HVAC and now my update screen shows this error for the following PCM-23.11.02 update. I do have the ProCal performance tune installed, so since this is a PCM update, is Ford blocking the update to prevent wiping out the performance tune? Or am I being too optimistic about Ford recognizing this?

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[Ducati1098]

Send me your VIN. OTA history should show a reason

 

[cpsocal]

Send me your VIN. OTA history should show a reason

Thanks @Ducati1098 just sent you a PM.

 

[WineCountrySAS]

Interesting as I received the same error but for HVAC-22.AA.AC. Now it's just sitting like that now for about a week.

 

[cpsocal]

Interesting as I received the same error but for HVAC-22.AA.AC. Now it's just sitting like that now for about a week.

Interesting enough, mine sat in the incomplete update for the powertrain update for over a month. Last night I received the below update. I checked the ford site for a list of my software updates and the powertrain was never completed. Just straight to this new one.

Software Update 12 - Central Computer
07/09/2026

ECG-26.2.11.4.1
We've updated the Enhanced Central Gateway (ECG) to deliver a more seamless interaction between your vehicle's modules. This update lays the groundwork for upcoming software improvements to your touchscreen (SYNC) and connectivity (TCU) modules. Because these are behind-the-scenes system improvements, you will not see any visible changes to your vehicle at this time.

 

[WineCountrySAS]

Crazy, and PCM just disappeared?

Interesting enough, mine sat in the incomplete update for the powertrain update for over a month. Last night I received the below update. I checked the ford site for a list of my software updates and the powertrain was never completed. Just straight to this new one.

Software Update 12 - Central Computer
07/09/2026

ECG-26.2.11.4.1
We've updated the Enhanced Central Gateway (ECG) to deliver a more seamless interaction between your vehicle's modules. This update lays the groundwork for upcoming software improvements to your touchscreen (SYNC) and connectivity (TCU) modules. Because these are behind-the-scenes system improvements, you will not see any visible changes to your vehicle at this time.

 

[cpsocal]

Yes, gone. Curious, do you have the ProCal Performance Tune installed? I was assuming Ford blocked the PCM update as it would wipe out the performance tune.

Crazy, and PCM just disappeared?

 

[WineCountrySAS]

Yes, gone. Curious, do you have the ProCal Performance Tune installed? I was assuming Ford blocked the PCM update as it would wipe out the performance tune.

Yeah, I do, and wouldn't ya know... no PCM update on my completed list. Just ECG, SYNC, 22-PU1010-MIL-LT, and SiriusXM.

HVAC still showing pending though for me.

 

[cpsocal]

I'll have to go hook up my ProCal and do a read and see if my performance tune is still installed. Seems the HVAC and PCM update were both related to PCM. I find it weird how an HVAC update could possible impact PCM, but here we are.

Yeah, I do, and wouldn't ya know... no PCM update on my completed list. Just ECG, SYNC, 22-PU1010-MIL-LT, and SiriusXM.

HVAC still showing pending though for me.

 

[WineCountrySAS]

I'll have to go hook up my ProCal and do a read and see if my performance tune is still installed. Seems the HVAC and PCM update were both related to PCM. I find it weird how an HVAC update could possible impact PCM, but here we are.

If this HVAC one sticks around I'll just drop it at the dealer and have them fix the seat at the same time

Let me know about the ProCal, I may do the same thing if I get bored.

 

[cpsocal]

LOL I literally was waiting for something so I could take mine in to fix the seat bolt recall. I have 1000 miles left until i need an oil change and my washer fluid reservoir just started leaking this week so I have a list for them to fix.

If this HVAC one sticks around I'll just drop it at the dealer and have them fix the seat at the same time

Let me know about the ProCal, I may do the same thing if I get bored.

 

[WineCountrySAS]

LOL I literally was waiting for something so I could take mine in to fix the seat bolt recall. I have 1000 miles left until i need an oil change and my washer fluid reservoir just started leaking this week so I have a list for them to fix.

I'm about due for The Works.

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