- Thread starter
- #16
No. Wrong again. That bolt is just being used as demonstration for the photo you required. The other provided bolts are the same length and will not fit that one spot. I’ve also had my professional shop Off Road Warehouse Marietta, GA, advise me of this issue. Someone who welded it on a jig did so at an improper angle. Will you guys going to send me a non-defective replacement?
Thank you very much for responding. It seems I put you on blast, but have since edited my post towards CJ Pony Parts.com where I purchased this item.Understood, it’s always tougher to rectify this kind of issue indirectly but I promise you we will make this right for you.
To the best of my knowledge we’ve never run into this before.
I’d hate to ask you to do one more thing but can you please send me your name phone number and address either by DM here or to [email protected]?
I just want to be sure we are sending any replacement parts to the proper address.
It’s just a little frustrating sending 5 emails asking for a replacement when an “on sale” item project doesn't go smoothly.
From not being able to remove bolts, buying special torx plus bits and an impact driver, paying a shop to install it, etc.
And now I’m finding out it’s defective. So anyone should be able to see how I’ve put a couple hundred dollars and too many hours into what should have been a 20 minute bolt on install.
I will continue to wait to see if CJ Pony parts.com are going to come through. They may being using a 3rd party customer service provider who has been playing too long of a game of email tag. That’s what lead me to “call them out” on BroncoG6 forum.
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