Sensor issues-Ford is no help

[Harpoonalt]

We had sensor issues at 1100 miles on our ‘23 Wildtrak. Multiple warnings about ABS, collision avoidance, etc.
They replaced wheel speed sensor but it happened again after about another 1000 miles.
in all, so far it’s been back to the dealer 4 times. It’s currently there and I refuse to take it back until it’s guaranteed fixed. Until now , it’s been drive it and see what happens. Uh, No.
Ford customer care is unresponsive at best. Calls and emails go unanswered for weeks. Our Ford dealer says their communication with the Ford service Engineer aren’t much better.
they refused my buyback because they don’t consider a visit to the dealer where they just scratch their heads a repair attempt.
when it works, I love the Bronco. I just wish Toyota made it.

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[WheresMyBronco]

Have them check to see if there's any debris where the sensor goes. Check out my post here where I had the same issue: https://www.bronco6g.com/forum/thre...eel-speed-sensor-any-cause-for-concern.71158/

 

[C6ZZGT]

We have one in the shop right now--- Just ordered its 5th ABS module,has not left yet.

 

[swooshdave]

Calls and emails go unanswered for weeks. Our Ford dealer says their communication with the Ford service Engineer aren’t much better.

Who specifically did you call?

I had great luck and felt well taken care of by my Customer Experience Specialist.

1-800-392-3673

For me email or other communication with Ford hasn't gone well, such as with @Ford Motor Company but phone calls have been highly successful.

 

[Harpoonalt]

Have them check to see if there's any debris where the sensor goes. Check out my post here where I had the same issue: https://www.bronco6g.com/forum/thre...eel-speed-sensor-any-cause-for-concern.71158/

Thanks! I actually found your thread when this all started. They checked that. It’s still a mystery to them.

 

[Ford Motor Company]

We had sensor issues at 1100 miles on our ‘23 Wildtrak. Multiple warnings about ABS, collision avoidance, etc.
They replaced wheel speed sensor but it happened again after about another 1000 miles.
in all, so far it’s been back to the dealer 4 times. It’s currently there and I refuse to take it back until it’s guaranteed fixed. Until now , it’s been drive it and see what happens. Uh, No.
Ford customer care is unresponsive at best. Calls and emails go unanswered for weeks. Our Ford dealer says their communication with the Ford service Engineer aren’t much better.
they refused my buyback because they don’t consider a visit to the dealer where they just scratch their heads a repair attempt.
when it works, I love the Bronco. I just wish Toyota made it.

Hi there! If you send over a DM with your VIN and Ford dealer info, I can look into your concerns on my end.

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