360 side cameras go black

[Razorback]

Damn, dude, that is nuts. Yeah, please keep me posted.

What's really ridiculous is the last time I got it back, I noticed they cut out the washout interior to get to the cables or something. Fortunately the service director has order new flooring for them to replace when I get it in for the side cameras again.

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[Vickthis]

Hi there! Will you message us with your VIN and your local Ford dealer? I can look into things on my end.

What's ridiculous is the last time I got it back, I noticed they cut out the washout interior to get to the cables. Fortunately, the service director has order new flooring for them to replace when I get it in for the side cameras again.

Man, damn Texas Ford dealerships. We were moving to Jacksonville the next week, so we went straight to the nearest Ford dealer and hopefully, its get fixes.

 

[BroncoBoy22]

My front camera does this every once in a while. In my case I believe it’s software bugs because usually turning the Bronco off and on again will resolve it

 

[Jazer]

Not sure if this helps - but I was having this intermittent issue with the front camera and it ended up being the camera itself. Replaced under warranty. Just took bringing it back a couple times for it to misbehave for them so they could "verify" when they did their pin test or whatever. Camera was replaced awhile ago (at least 6-8 months ago) now and haven't had it go out since.

 

[Vickthis]

Not sure if this helps - but I was having this intermittent issue with the front camera and it ended up being the camera itself. Replaced under warranty. Just took bringing it back a couple times for it to misbehave for them so they could "verify" when they did their pin test or whatever. The camera was replaced awhile ago (at least 6-8 months ago) and I haven't had it go out since.

Yeah, I wish it was just the front camera, but it's also the passenger and rear camera, and they all take turns acting up.

 

[Razorback]

Front camera was replaced under warranty even though it never went out. Rear camera has never been out. It's only the side cameras. Sometimes it's the left one, sometimes it's the right one, and sometimes it's both....

 

[74Bronc21]

Me too now.

At first just the front camera was intermittent, now the driver’s side is off and on as well.

 

[DaveInSA]

Ever get a resolution? My side cameras are doing this seemingly randomly.
I do have DTC codes that say the system lost connection with the camera modules. I need to find where all the connections are to check them.

 

[Razorback]

Ever get a resolution? My side cameras are doing this seemingly randomly.
I do have DTC codes that say the system lost connection with the camera modules. I need to find where all the connections are to check them.

When they finally replaced the actual cameras in the side mirrors, it's worked for the last 6 months.

 

[Vickthis]

We recently moved to Florida and took the Bronco to the dealership due to ongoing camera issues that the dealership in San Antonio, Texas, could not resolve. Besides replacing the 360 camera module, all four cameras intermittently disappear and reappear. When we pulled out of the driveway this morning, the front camera was not working. Then we ended up getting to the dealership, and the front camera worked fine

If they call me and say they can't identify the problem, I will advise them to keep the vehicle for 24 hours and suggest putting it in reverse to see what happens.

More updates to come.

I am waiting for the dealer to give me an update.

 

[DaveInSA]

My DTC codes remained in the system for viewing even when the camera wasn't actively showing black... I hate how dealerships see that yet still say 'we can't see anything'

 

[Ducati1098]

My DTC codes remained in the system for viewing even when the camera wasn't actively showing black... I hate how dealerships see that yet still say 'we can't see anything'

Can’t do much with DTCs if everything is working correctly. Need to be able to duplicate the problem to diagnose it.

 

[DaveInSA]

Can’t do much with DTCs if everything is working correctly. Need to be able to duplicate the problem to diagnose it.

Yeah, but the DTCs being there and recent shows SOMETHING is wrong. Just being told to go away is not great.

 

[JediMcMuffin]

I've held off having this issue addressed as I'm out of warranty, and its not a need to have as its only my right side mirror having issues. I've been meaning to take the mirror apart and simply reseat the connectors and see if that resolves my issue. Seems like its quite maddening that the cause of these problems is fairly inconsistent. My own issue comes and goes, thought it seems over time it doesn't work more often than it does now.

 

[Ducati1098]

Yeah, but the DTCs being there and recent shows SOMETHING is wrong. Just being told to go away is not great.

Understandable. But they still can’t correctly diagnose it until it’s happening. Replicate the concern and bring it back to them.

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