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Horror story turned reality

22OBX

Outer Banks
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Bryan
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Hartford, AL
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'15 F150 Lariat, '04 F150 Lariat, '73 F100 Ranger
Your Bronco Model
Outer Banks
Clubs
 
If it’s not what you want long term, just order a MY23, when the order bank opens and sell it when the other gets built
 
Last edited:

BroncoDude

Base
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Steve
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Sammamish, WA
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2014 F-150 3.5EB, 2021 2DR Base 2.7L Auto
Your Bronco Model
Base
Clubs
 
So I took delivery of A Bronco on Saturday. Notice, I said “A Bronco.” So on 07/20/20 , I reserved a 4 door Wildtrak with a local dealership outside of Columbus in Ohio. On 10/20/21 I received a call from my dealership stating I would not be getting a 2021 and “we” needed to convert my reservation to a 2022. Naturally I wanted to know what the changers were to the new model and after being advised, I decided to build a Badlands instead. Built the vehicle specked out with plenty of windows xtra lighting and sticker came to about $68,000.

On 04/07/21 I received an email from Ford (not the dealership) congratulating me on my Wildtrak order with my reservation number. Obviously I was shocked considering I changed my order to the Badlands. Yep, you guessed it Bronco lovers, the dealership failed to convert the order and place it for a stock race red Wildtrak. I called them on the carpet about it and eventually they admitted it was their fault after being all to eager to keep the Wildtrak and seek it someone else. I basically got a ,”whoops, yeah we did that.” I had absolutely no recourse. Take the one I didn’t build with nothing on it that I wanted and the wrong color … or nothing. So after waiting 20 months I took delivery of A Bronco. So pissed. So tired of dealerships not being held accountable. Ford and it’s dealerships are so disconnected I got an email from Ford 4 days after I had Possession of the vehicle stating my vehicle was built and they would let me know when it shipped. WTF? I will most likely be selling it soon for its not what I ordered and if I can make a profit, I will; I believe I’ve earned it!!

FBA57053-DE06-49EE-822F-B9A00802203E.jpeg


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If you dont like it sell it now while the market is hot. But be prepared to wait a long time if you decide to order another. Oh, and find a new dealer. Best of luck and sorry you had to endure this. Ford has really dropped the ball on this.
 

Dover

Badlands
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Ben
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Hawaii
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1966 Bronco Wagon, 2024 Z4 M40i
Your Bronco Model
Badlands
So I took delivery of A Bronco on Saturday. Notice, I said “A Bronco.” So on 07/20/20 , I reserved a 4 door Wildtrak with a local dealership outside of Columbus in Ohio. On 10/20/21 I received a call from my dealership stating I would not be getting a 2021 and “we” needed to convert my reservation to a 2022. Naturally I wanted to know what the changers were to the new model and after being advised, I decided to build a Badlands instead. Built the vehicle specked out with plenty of windows xtra lighting and sticker came to about $68,000.

On 04/07/21 I received an email from Ford (not the dealership) congratulating me on my Wildtrak order with my reservation number. Obviously I was shocked considering I changed my order to the Badlands. Yep, you guessed it Bronco lovers, the dealership failed to convert the order and place it for a stock race red Wildtrak. I called them on the carpet about it and eventually they admitted it was their fault after being all to eager to keep the Wildtrak and seek it someone else. I basically got a ,”whoops, yeah we did that.” I had absolutely no recourse. Take the one I didn’t build with nothing on it that I wanted and the wrong color … or nothing. So after waiting 20 months I took delivery of A Bronco. So pissed. So tired of dealerships not being held accountable. Ford and it’s dealerships are so disconnected I got an email from Ford 4 days after I had Possession of the vehicle stating my vehicle was built and they would let me know when it shipped. WTF? I will most likely be selling it soon for its not what I ordered and if I can make a profit, I will; I believe I’ve earned it!!
Nearly the same thing happened to me. Except I suspect my dealership was being more nefarious. Yesterday I got the email that my reservation OB Bronco (which the dealership placed, not me) was off the assembly line with the accompanying photo. The specs were not even close to what I was going to order.
 

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t88supra

Base
New Member
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Daniel
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Thornton Colorado
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99 F-250, 69 Mach-1
Your Bronco Model
Base
Sorry but it’s hard to feel sorry for someone who has a Bronco when I work at a ford dealership and ordered on day one and still don’t have mine….. just be happy to have one
 

HeHateMe

Outer Banks
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Mark
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San Antonio, TX
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2020 Hyundai Palisade
Your Bronco Model
Outer Banks
Sorry but it’s hard to feel sorry for someone who has a Bronco when I work at a ford dealership and ordered on day one and still don’t have mine….. just be happy to have one
Just curious... Will you be adding ADM to yours? And paying it?
 

WyoBronc

Wildtrak
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Kerry
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Wyoming
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2021 Ranger, 2021 Bronco BB, 2006 Saturn Vue
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Wildtrak
I must say, after reading the title of this thread I was a little disappointed since this is easily the least horrific story I have ever heard. You got one of the most bad ass looking stock broncos I’ve ever seen and saved $15k……and you were spared paying more for plenty of windows and extra lighting? I don’t even know what the hell that means.
Take the win and extra cash and get some PTSD therapy after such a traumatic experience.
 

RimrockPaul

Base
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Paul
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Rimrock AZ
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Your Bronco Model
Base
So I took delivery of A Bronco on Saturday. Notice, I said “A Bronco.” So on 07/20/20 , I reserved a 4 door Wildtrak with a local dealership outside of Columbus in Ohio. On 10/20/21 I received a call from my dealership stating I would not be getting a 2021 and “we” needed to convert my reservation to a 2022. Naturally I wanted to know what the changers were to the new model and after being advised, I decided to build a Badlands instead. Built the vehicle specked out with plenty of windows xtra lighting and sticker came to about $68,000.

On 04/07/21 I received an email from Ford (not the dealership) congratulating me on my Wildtrak order with my reservation number. Obviously I was shocked considering I changed my order to the Badlands. Yep, you guessed it Bronco lovers, the dealership failed to convert the order and place it for a stock race red Wildtrak. I called them on the carpet about it and eventually they admitted it was their fault after being all to eager to keep the Wildtrak and seek it someone else. I basically got a ,”whoops, yeah we did that.” I had absolutely no recourse. Take the one I didn’t build with nothing on it that I wanted and the wrong color … or nothing. So after waiting 20 months I took delivery of A Bronco. So pissed. So tired of dealerships not being held accountable. Ford and it’s dealerships are so disconnected I got an email from Ford 4 days after I had Possession of the vehicle stating my vehicle was built and they would let me know when it shipped. WTF? I will most likely be selling it soon for its not what I ordered and if I can make a profit, I will; I believe I’ve earned it!!

FBA57053-DE06-49EE-822F-B9A00802203E.jpeg


7FFD5959-CDD4-407D-B548-CDC93C5D00D8.jpeg
I rather have the one I ordered originally.
Sure the dealer messed up.
You'll have 2 rides before I get my first one...and I reserved, ordered and reordered before you did.
I can't really find much sympathy for you at all.
I better quit before I write something I regret.
Paul in AZ.
 

Lakelife36

Big Bend
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Ben
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Interior of BC
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2010 Kia Borrego, 2012 Chevy Cruze, 2022 Bronco
Your Bronco Model
Big Bend
Clubs
 
To echo many others:
-this is far from a horror story, and if you think otherwise you need to open your eyes to the world outside your McMansion
-some of your details don't add up
-there's a lesson to be learned about keeping up good communication with your dealership (which I and many others failed on too)
-the dealerships seem to be able to clown around with impunity or close to it, which is extremely frustrating
 

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BottleShark

Badlands
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TJ
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East Texas
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Nautilus, Samurai, 12v Dodge, Fiero, Karma Ghia
Your Bronco Model
Badlands
To echo many others:
-this is far from a horror story, and if you think otherwise you need to open your eyes to the world outside your McMansion
-some of your details don't add up
-there's a lesson to be learned about keeping up good communication with your dealership (which I and many others failed on too)
-the dealerships seem to be able to clown around with impunity or close to it, which is extremely frustrating
I about died with the "McMansion" comment.
 

Broncobren

Wildtrak
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Matt
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Texas
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WT High Pkg MIC Mod Bumper
Your Bronco Model
Wildtrak
Clubs
 
I’ll buy it off you, I have a race red Wildtrak on order. Only difference is mine has high pkg and mod bumper.
 

jon

Base
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Jonathan
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UTAH
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2003 Rubicon, 1989 Ford Bronco Eddie Bauer
Your Bronco Model
Base
Clubs
 
Nearly the same thing happened to me. Except I suspect my dealership was being more nefarious. Yesterday I got the email that my reservation OB Bronco (which the dealership placed, not me) was off the assembly line with the accompanying photo. The specs were not even close to what I was going to order.
This happens all the time!!!
 

pony2bronco

First Edition
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Ryan
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Maryland
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2DR FE
Your Bronco Model
First Edition
Clubs
 
I mean if you wanted to throw $15k more on a badlands why not just aftermarked the WT to get there? You could probably wrap it in the color of your choice and still have enough room to give it way more offroad chops than a stock BL. Only thing you'd be missing is the disconnect.
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