Any consensus on which tailgate reinforcement has performed best?

[Callelk]

QA processes should be in place to catch stuff like that. Here are two examples where they did not. I understand that things happen but resolving issues quickly and to the satisfaction of customers is a mark of good customer service. 90% of the customers don’t care about plant tours or even an apology from the owner - they want their stuff right or fixed quickly to their satisfaction. On top of that, I don’t care if they get 1000s of emails a day. They need to figure out a way to manage them.

Mine was resolved the moment I called them so I'm happy. The next business, large or small, that I hear about that no one is not happy with....................will be my first.

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