Audio warranty voided

[BroncoRob_Reignited]

Hopefully the amp you bought has input protection; not all do. Even if provided, the design of input protection can affect the systems performance.

https://www.analog.com/en/analog-dialogue/articles/amplifier-input-protection-friend-or-foe.html

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[1975U15]

Guess Ford is very stingy about reimbursement on warranty claims so maybe that's part of issue on top of your mods.

I had a split in the front driver side CV boot that I identified fairly quickly when upgrading tires and wheels. Axle grease everywhere. Absolutely happened on the line. Used a simple sealant to prevent grease from spewing everywhere until dealer had appointment available. Dealer said (shot) because I tried to mend the issue and not have grease coming from split, Ford wouldn't warranty. Not sure if he was telling truth or not. He seemed like a snake, but no idea why he wouldn't want the work if Ford reimbursed as they should. But not sure how it all works.

Good luck.

 

[flip]

Denying the repair under warranty and going through the process to void a component or systems warranty is different. Likely they did not submit a claim nor bothered going through the cancellation process. They probably looked at it along with the codes and said "not warrantable". If the OP removes the stuff, unhooks battery to clear codes and takes to a different dealer there's a high probability it will get covered unless the factory wiring is all butchered. or there's other obvious damage.

 

[CoolTech]

If the OP removes the stuff, unhooks battery to clear codes and takes to a different dealer there's a high probability it will get covered unless the factory wiring is all butchered. or there's other obvious damage.

As others have mentioned, there is likely a record now in Ford's Oasis system (organized by VIN) describing the findings of and non-warranty position of the dealership.

There is a very strong likelihood that the OP's mods caused the problem. IMO, Ford's position is correct. (Yes, Ford has deeper pockets than op - but that doesn't mean they should bear the cost.)

 

[flip]

As others have mentioned, there is likely a record now in Ford's Oasis system (organized by VIN) describing the findings of and non-warranty position of the dealership.

There is a very strong likelihood that the OP's mods caused the problem. IMO, Ford's position is correct. (Yes, Ford has deeper pockets than op - but that doesn't mean they should bear the cost.)

This is why I'm wanting the VIN. If they opened a Hotline case or started warranty cancellation on a component it's one thing but I highly doubt they messed with it. My question to the OP is if they told him the specific thing that caused the failure. If he removes the amp and other add-on audio equip, pays for a new ACM/APIM and it doesn't fix the concern then who's on the hook? Was it misdiagnosed? Likely not but if they don't tell him what killed it, how can you be sure it's not going to happen again?

I'm a dealer and have seen the dealer hopping a bunch, rarely is there anything in OASIS because a diag claim was never run, dealer never went through with cancellation and Hotline notes don't show up unless you have a contact ID or dig through complete warranty history. Most of the time there are only scant tech notes to go off of. Hell, Ford has sent known owner caused problems to us to fix under warranty. Yea, not a fun conversation to have after "Ford" told them it was covered.

My point is getting the correct diag so the cause can be corrected before a new part is bolted on, programmed only to find out it still hummms.

 

[Broncodave]

ACM/APIM

Can someone tell me what these are. I'm stupid.

 

[flip]

Can someone tell me what these are. I'm stupid.

Audio Control Module which is linked to the Accessory Protocol Interface Module

 

[Broncodave]

Audio Control Module which is linked to the Accessory Protocol Interface Module

Thanks. Are these expensive to replace?

 

[zombie]

Question for the OP, did your amp use line-level inputs or did you use a Line to low level converter?

I can't see how an amp could feedback through a line converter, but genuinely curious.

 

[flip]

Thanks. Are these expensive to replace?

Yup

 

[Broncodave]

Yup

Final question. Is this something I need to warn a car stereo shop about, or is this more of a do it yourself error?

 

[flip]

My brother just had a shop put a system in the one he's driving and it was something like $11K. They used a JL FIX86 and TWK-88 to get signal usable for the 3 amps they put in. It's loud and sounds good but too much expense to make the stock system "decent".

 

[flip]

 

[flip]

No cargo room now

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