Cracking Hard top replaced by Shadow Black Top?

[smonroe11]

Does anyone know if Ford will replace a warrantied cracking MIC top with a Shadow Black or color matched top?

I have a 2023 2 door badlands.

thanks!

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[Bikeric]

NO, they will not.

I was 1st

 

[Lowcountry Bronco]

Nope, but you can order the pieces from the parts department ...

 

[Hockeydad55]

I have the rear passenger side 1/4 panel being replaced under warranty but my bronco only has 130 miles on it. I had a very small crack in one of corners by the glass.

 

[Ducati1098]

I have the rear passenger side 1/4 panel being replaced under warranty but my bronco only has 130 miles on it. I had a very small crack in one of corners by the glass.

Of the clamshell? You can’t replace panels on it, only the whole thing.

Or maybe I totally misunderstood this and you mean the actual quarter panel? For some reason I thought we were still talking about tops.

 

[Hockeydad55]

Of the clamshell? You can’t replace panels on it, only the whole thing.

Or maybe I totally misunderstood this and you mean the actual quarter panel? For some reason I thought we were still talking about tops.

Ok now i Need to check with dealer what they ordered maybe I miss understood. I thought the panel that holds the glass was separate from hardtop so maybe they are replacing the whole back half of hard top.

 

[Ducati1098]

Ok now i Need to check with dealer what they ordered maybe I miss understood. I thought the panel that holds the glass was separate from hardtop so maybe they are replacing the whole back half of hard top.

Oh okay. Yeah the whole rear clamshell is all one piece.

 

[Hockeydad55]

Oh okay. Yeah the whole rear clamshell is all one piece.

Thanks for the help the rear 1/4 looks like it’s separate but when I went to look it’s not. So they must be replacing the whole rear. Now I see why they were giving the dealer a hard time at first.

 

[RNC]

If they will cover you OEM top under warranty, ask if you can pay the difference for an upgrade.

 

[Hockeydad55]

If they will cover you OEM top under warranty, ask if you can pay the difference for an upgrade.

It’s too late it was ordered a week ago also what is the upgrade.

 

[Hockeydad55]

If they will cover you OEM top under warranty, ask if you can pay the difference for an upgrade.

Maybe it’s not too late I will contact dealer what is the upgrade.

 

[smonroe11]

That’s helpful. Thanks.

 

[Dadsquatch]

I was mislead by this thread title thinking the unachievable was achieved . Improper use of past-tense.

 

[Nc211]

If they will cover you OEM top under warranty, ask if you can pay the difference for an upgrade.

This would make the most sense to me, not only for the owner but for Ford as well since I think history is showing that the painted version is coming back for warranty replacement far less than the MIC is. Considering Ford is in the media for the catastrophic warranty costs to their profit margin, you'd think someone other than the intern with the Chevy in the parking lot would point this out as a way to stop some of that bleeding. Give the car buyer full credit for the cost of a new MIC toward the purchase of a stronger painted version instead...

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