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Ok! Here’s the deal. I owned my bronco for about a month before someone pulled out at a red light (on Valentine’s Day!) and I plowed into their front quarter panel. More details on that fiasco here.
I originally picked up my “repaired” Bronco on Memorial Day weekend. Since then, I have had my bronco back to the body shop that did the repair work four times. Each time I pick it up, the same body panel gaps are off. When I point this out to the dealership, they claim everything is normal. Across the four times I’ve taken it back for this issue, it has maybe gotten incrementally better, but not what I’d consider “resolved” as they claim. Each time they say it is fixed, I take it home, it gnaws at me for a couple weeks, and then I reach back out and tell them it is unacceptable and make an appointment to have it fixed.
I can imagine a lot of you will say something like “just take it to another dealership.“ I fully appreciate that, which is exactly what I did. That dealer/body shop suggested that there were still unresolved issues - a cross brace that functions as the “core support” was the culprit, in their estimation.
So, back to the original shop I went, and they agreed that this was an actual unresolved problem, apologized profusely, and replaced the cross brace. They called me and I picked up my bronco today, for the fourth time. The gaps are still uneven as you can see from the photos below. And, once again, they are telling me it is normal.
So, simple question: Are your hood/trail sight gaps even from side to side? The dealer claims that this is a normal amount of discrepancy and I can’t believe that. Thanks in advance for your help.
I originally picked up my “repaired” Bronco on Memorial Day weekend. Since then, I have had my bronco back to the body shop that did the repair work four times. Each time I pick it up, the same body panel gaps are off. When I point this out to the dealership, they claim everything is normal. Across the four times I’ve taken it back for this issue, it has maybe gotten incrementally better, but not what I’d consider “resolved” as they claim. Each time they say it is fixed, I take it home, it gnaws at me for a couple weeks, and then I reach back out and tell them it is unacceptable and make an appointment to have it fixed.
I can imagine a lot of you will say something like “just take it to another dealership.“ I fully appreciate that, which is exactly what I did. That dealer/body shop suggested that there were still unresolved issues - a cross brace that functions as the “core support” was the culprit, in their estimation.
So, back to the original shop I went, and they agreed that this was an actual unresolved problem, apologized profusely, and replaced the cross brace. They called me and I picked up my bronco today, for the fourth time. The gaps are still uneven as you can see from the photos below. And, once again, they are telling me it is normal.
So, simple question: Are your hood/trail sight gaps even from side to side? The dealer claims that this is a normal amount of discrepancy and I can’t believe that. Thanks in advance for your help.
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