INCOMING: Driveshaft Recall (Customer Satisfaction Program 22B27) - replacement needed to avoid cracked boot

[JJBadlands]

No. Another dumb recall I will not be taking mine in for...and if I schedule it I expect it to be fixed within the timeframe listed on this notice (same day). None of this leave it with us for a month bullsh**

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[BlueOvalBandit]

Where on the FordPass app would you see recalls?

Under the service tab. I have a 9/16 blend and nothing except the child lock thing is populated.

 

[604Bronco]

Where on the FordPass app would you see recalls?

Under the "recalls" section.

Smartass comment aside, I think the section disappears if there's no current recalls. It seemed to disappear off my FordPass app recently once I had a recall resolved at a dealership.

 

[FleshTuxedo]

Under the "recalls" section.

Smartass comment aside, I think the section disappears if there's no current recalls. It seemed to disappear off my FordPass app recently once I had a recall resolved at a dealership.

Ah. Okay. I've never seen a recalls section. Thanks

 

[Kickit]

UPDATE: This affects all Broncos with build dates from 9/23/2020 through 9/17/2021.

Driveshaft Recall announced yesterday, 10/12/2022. Replacement needed to avoid a potentially cracked driveshaft boot. (Customer Satisfaction Program 22B27)

Don’t shoot the messenger

This was sent as a letter or email? Just wondering when I can expect to receive this notice or if my email flagged it as junk

 

[j_marinelli]

Under the "recalls" section.

Smartass comment aside, I think the section disappears if there's no current recalls. It seemed to disappear off my FordPass app recently once I had a recall resolved at a dealership.

 

[604Bronco]

This was sent as a letter or email? Just wondering when I can expect to receive this notice or if my email flagged it as junk

It should show up on your Ford.com account or FordPass. I think legally they need to mail a copy too. I know my previous recall showed up in all 3 of those places - well, Ford.ca for me

 

[2020FordRaptor]

Glad they are handling it and not just ignoring it...

My thoughts exactly.

 

[vzqhsg]

UPDATE: This affects all Broncos with build dates from 9/23/2020 through 9/17/2021.

Driveshaft Recall announced yesterday, 10/12/2022. Replacement needed to avoid a potentially cracked driveshaft boot. (Customer Satisfaction Program 22B27)

Don’t shoot the messenger

Thanks for posting. As I contine to see these issues I guess it makes me happey that I'm still waiting on and don't know when my Bronco will be built?? :0) My concern is all of thes bad parts are getting shipped back to Ford and they are using them to catch up on the back orders??

 

[bytheway]

OP used the term recall but this looks more like a TSB , not a recall. I thought this was the kind of thing you had to complain about before they would replace anything. It’s not safety related, so no recall.

 

[BroncoB]

I reported this months ago, had it on the list for when they did my warranty MIC top replacement. Explained to the service writer exactly where it was, how I identified it, and that it only does it hot. Pick up the Bronco 4 days later, he says they didn't mess with it because they didn't have any parts and he didn't want to damage the boot without a replacement on hand, going to order parts.

Time goes by, no word. I call, they tell me they couldn't replicate it when they had it. No shit, has to be hot. They tell me to bring it in, I said I'm not leaving it with you until you have parts. I'll bring it, you can check it out hot and order what you need.

I show up explain why I'm there...."so you're dropping it off?" NO someone needs to check it now. He gets the service manager who comes out, gives it a listen, says we'll check it out. Sure enough, exactly what I said it was.

Yeah, sounds about right.

 

[Broncoman7072]

Found the same issue back in May. My build date was December 23, 2021. I am well outside the date range listed.

So everyone needs to check regardless of build date.

 

[CeeCeeBronco]

Any issue I’ve had with my Bronco, have been handled by Ford and my Dealer under warranty. I’ve actually been very happy with how accommodating they’ve been. It comes as a pleasant surprise after buying only GM vehicles for a decade (their corporate is terrible).

Where I'm at, I'm told it's 7-9 days in the shop before they'll see my car. With no loaner.

 

[Lil Red Broncette]

Thanks for the additional details, since both of mine are 2022 looks like I am safe.

 

[Last Ride Bronco]

9/27 build. I'm safe! Last time I had to get front diff leak fixed it took a week...

My WT was also built on 9/27……and my WT is at the dealership now with a front gear differential leak. I’m on week 4, waiting on a seal to come in.

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