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I try
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- Mark
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DO NOT buy these. As someone previously noted - these are GARBAGE:
- The BLIS sensor connector is not the same as OEM, and connection does not "lock" in.
- The BLIS light is cheaply glued into the back of the mirror
I am returning mine - NOT recommended.
- The BLIS sensor connector is not the same as OEM, and connection does not "lock" in.
- The BLIS light is cheaply glued into the back of the mirror
I am returning mine - NOT recommended.
- First Name
- Jon
- Joined
- Feb 14, 2020
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- 3
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- 1,379
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- 3,568
- Location
- Massachusetts
- Vehicle(s)
- Bronco Badlands
- Your Bronco Model
- Badlands
I received an email from them this morning:
Dear Customer,
Thank you very much for choosing WOLFBOX and trusting our brand.
We would like to inform you that your order has already been shipped. However, we have received notice from our product team that this batch has a minor defect:The blind spot indicator light works slightly abnormally, which may affect the normal operation of the device.
We always prioritize product quality and your user experience, so we are honestly updating you in advance. We sincerely apologize for any inconvenience this may cause.
We have prepared two solutions for you, and we will fully respect whichever option you choose:
Option 1: If you have not received the package or have not installed the device yet, we can process a full refund for you. You may keep and dispose of the product without the need to return it. We will also send you a $15 gift card（gear7km6bypu4v5osvg7）as our sincere compensation which can be used at our Gear store.
Option 2: If you have already received and installed the product, and you are willing to keep using it despite the minor issue, we will arrange a partial refund and also give you a $15 gift card (gear7km6bypu4v5osvg7) which can be used at our Gear store. Whenever you need help later, we will always provide professional guidance for installation and usage.
We are already working on optimizing and upgrading this function to improve the product.
We hope this explanation clears your concerns and look forward to your reply with your preferred option. Please feel free to reply to this email anytime if you have further questions, and we will assist you properly.
Thank you again for your understanding and support.
Best regards,
Mark
WOLFBOX Customer Service Team
Dear Customer,
Thank you very much for choosing WOLFBOX and trusting our brand.
We would like to inform you that your order has already been shipped. However, we have received notice from our product team that this batch has a minor defect:The blind spot indicator light works slightly abnormally, which may affect the normal operation of the device.
We always prioritize product quality and your user experience, so we are honestly updating you in advance. We sincerely apologize for any inconvenience this may cause.
We have prepared two solutions for you, and we will fully respect whichever option you choose:
Option 1: If you have not received the package or have not installed the device yet, we can process a full refund for you. You may keep and dispose of the product without the need to return it. We will also send you a $15 gift card（gear7km6bypu4v5osvg7）as our sincere compensation which can be used at our Gear store.
Option 2: If you have already received and installed the product, and you are willing to keep using it despite the minor issue, we will arrange a partial refund and also give you a $15 gift card (gear7km6bypu4v5osvg7) which can be used at our Gear store. Whenever you need help later, we will always provide professional guidance for installation and usage.
We are already working on optimizing and upgrading this function to improve the product.
We hope this explanation clears your concerns and look forward to your reply with your preferred option. Please feel free to reply to this email anytime if you have further questions, and we will assist you properly.
Thank you again for your understanding and support.
Best regards,
Mark
WOLFBOX Customer Service Team
Last edited:
- First Name
- Mark
- Joined
- Jan 21, 2024
- Threads
- 8
- Messages
- 48
- Reaction score
- 28
- Location
- New England
- Vehicle(s)
- 2024 Bronco
- Your Bronco Model
- Raptor
I returned mine and they are supposed to give a refund. Intent of my original message was to warn folks to avoid...I have a Wolfbox TriPro mirror and 2 of their tire pumps and they are fantastic...but this product not so much...poorly engineered and designed IMO.
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