Could not shut off Bronco tonight

[hokie94]

Out of curiosity, do you have the 2.3 or 2.7 engine?

2.3L

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[helifino16]

Blame this guy!

 

[hokie94]

Blame this guy!

Gig'em

 

[Dmorty217]

OK, I’m sorry, but if the dealer can’t replicate the issue or take some action based on the error codes, what do you expect them to do? Is there a Book of Ford BS Excuses that’s applicable to all dealers?

Trouble-shooting any type of electrical issues when everything is functioning normally is nearly impossible even with realtime data recorders. I’m hoping the issue presents itself to the Ford Tech so it can be tracked and resolved.

They can read the codes that he got on the FordPass app when it’s sitting in his driveway. The codes are there but the dealership will claim nothing can be done “if” they can’t replicate it while in their possession. Not acceptable with a brand new vehicle with 500 miles on it no matter how you slice it.

 

[buckhorn_cortez]

They can read the codes that he got on the FordPass app when it’s sitting in his driveway. The codes are there but the dealership will claim nothing can be done “if” they can’t replicate it while in their possession. Not acceptable with a brand new vehicle with 500 miles on it no matter how you slice it.

How do you know what the dealer is going to do? And if it's "not acceptable" - exactly, what is? Clairvoyance? Psychic ability? Or...?

 

[3People1Body]

Was sitting in the driveway programing my radio (only 500 miles on the odometer), finished up, pulled in to the garage, put it in park, set the brake and whamo...dash lit up like a Xmas tree.....

Tell me you didn't miss the 500 mile warning chime??

 

[Kyukidoeric]

Dont get it wet and for gosh sake do NOT feed it after midnight..hope this helps

And DO NOT get it wet either. (Hopefully you are not in Florida this week).

 

[Dmorty217]

How do you know what the dealer is going to do? And if it's "not acceptable" - exactly, what is? Clairvoyance? Psychic ability? Or...?

Do you own a ford dealership or why do you seem to care so much? I’ve been down this road and if they can’t replicate it in house they will tell you to kick rocks. The vehicle has 500 miles on it and has a shit load of error codes and wouldn’t shut off. That’s not fucking acceptable to anyone, certainly not the person who just got their $50,000 vehicle 500 miles ago. Not sure why you are so perplexed by this

 

[OscarHTX]

Sorry buddy. I hope they get you on the road soon.

 

[hokie94]

Here is an update:
Dealer has had the vehicle since Tuesday Morning. They started to work on the issue around 1pm on Tuesday afternoon. I was able to figure when the service started based on when they reconnected the battery and moved the Bronco from the Ford Pass app. As of 1:50 Wednesday they report that they can not find anything wrong with the vehicle and were not able to reproduce the issue. (what a shocker) It was test driven 7 miles today (can see the updated odometer reading in the Ford Pass app). Was told they started and stopped the vehicle over 50 times. No codes nothing...even though twice during the time they were working on it from 1-5pm I got an alert from Ford Pass that codes had been thrown. There was also an alert about the power module that now is not appearing.

I am picking up my Bronco this afternoon and crossing my fingers this doesn't happen again. The service manager told me if it does happen again and I'm not able to shut off the vehicle (during business hours mind you) to have it picked up via Ford Roadside and have it delivered to the service department...engine running on the back of the wrecker. Thanks for all the well wishes and ideas as to what may be/been wrong. Going to have to chalk this up to the the "electronic gremlin club".

 

[Snakk Attakk]

Does the auto start-stop function when it is in that state? With the engine "on", that will make it easier to tow and deal with worst case.

 

[hokie94]

Does the auto start-stop function when it is in that state? With the engine "on", that will make it easier to tow and deal with worst case.

I did not function.

 

[hokie94]

2nd Update. No issues since I picked up the Bronco on Wednesday. Couple of observations. Menus on the dash and center display work smoother and quicker. Wireless Apple Car play connects quicker now and stays connected more reliably than it did before the Gremlin hit on Monday evening. I actually had given up on wireless carplay and had gone to wired due to the number of disconnects I was having. Perhaps the "reboot" (battery disconnected for 15 hours) fixed whatever electronic/computer issue was causing the problem?

 

[ZeoBandit]

Maybe it was in the middle of a software update which is why it wouldn't shut off?

 

[hokie94]

Maybe it was in the middle of a software update which is why it wouldn't shut off?

I've been checking almost daily in the Ford Pass app as to whether my Bronco needs an update...never have seen a message that said it needed one. So unless it was some stealth update push by Ford I would say its unlikely.

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