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Camera issues unresolved for almost 3 years

BigTex

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2021 Ford Bronco First Edition with camera issues from the day we took delivery. Sometimes the front camera is out, sometimes front and sides, sometimes rear and sometimes all the cameras don’t work. Front and rear cameras have been replaced, wiring harness to drivers door replaced, been to the dealership 3 times for this issue and sat on their lot for repairs over 4 months. Issues have yet to be resolved. Any ideas?
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Neps

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Get the Ford District Service Manager involved, time to go over the dealers head and get some help from Ford.

Have you looked into the Lemon Laws in TX, might be a candidate?
 
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BigTex

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Get the Ford District Service Manager involved, time to go over the dealers head and get some help from Ford.

Have you looked into the Lemon Laws in TX, might be a candidate?
It’s almost 3 years old. Not sure if Lemmon law applies but will look into it. @Ford Motor Company, any help?
 

BadlandsA51

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2021 Ford Bronco First Edition with camera issues from the day we took delivery. Sometimes the front camera is out, sometimes front and sides, sometimes rear and sometimes all the cameras don’t work. Front and rear cameras have been replaced, wiring harness to drivers door replaced, been to the dealership 3 times for this issue and sat on their lot for repairs over 4 months. Issues have yet to be resolved. Any ideas?
Sounds like it might need an Image Processing Module.
 

adam1991

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Sounds like it might need an Image Processing Module.
I see things like this and wonder: if it's that easy, why couldn't the dealer and Ford come up with the answer?

Or is it a matter of Ford saying "we don't want to spend the money, so we're hoping this guy goes away"?
 

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SolidusJ

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My 21 Outer Banks is the same way. Most times it's the passenger side camera. Been meaning to take it into the dealer about it.
 

Ninjak

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Well Ford/Lincon mobile service came out and did the Camera switch and updated my module in my driveway. There is a service bulletin for it. I have a 21 as well.

The passenger side camera would sometimes go black, and my rear looked blurry and would sometimes go black. All good now, and I did not have to go anywhere :) The mobile service is great!
 
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BigTex

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Well Ford/Lincon mobile service came out and did the Camera switch and updated my module in my driveway. There is a service bulletin for it. I have a 21 as well.

The passenger side camera would sometimes go black, and my rear looked blurry and would sometimes go black. All good now, and I did not have to go anywhere :) The mobile service is great!
I had no idea a mobile service existed. Can you elaborate?
 

mpeugeot

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My 21 Outer Banks is the same way. Most times it's the passenger side camera. Been meaning to take it into the dealer about it.
Same here (except driver's side, but it happens on multiple cameras, sometimes more than one at a time), I suspect that it's the image processing module, but I have not had time to mess with it. I will have Ford mess around with it when I get the engine recall done.
 

Sandbergo

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Mine only occasionally blacks out the front camera, I know they have a recall for the rear camera but not sure why, hope they fix this issue when they do the recall.
 

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BadlandsA51

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I see things like this and wonder: if it's that easy, why couldn't the dealer and Ford come up with the answer?

Or is it a matter of Ford saying "we don't want to spend the money, so we're hoping this guy goes away"?
Some dealer service departments won’t under any circumstances replace a part unless they see the fault. They are afraid of getting the warranty claim charged back. I get that, but at some point something needs to be done. It’s not the customer’s fault that some intermittent problems are hard to verify. After a couple of visits, particularly when they put parts on that didn’t fully address your symptoms, it’s time for the module.
 

Swallace

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2021 Ford Bronco First Edition with camera issues from the day we took delivery. Sometimes the front camera is out, sometimes front and sides, sometimes rear and sometimes all the cameras don’t work. Front and rear cameras have been replaced, wiring harness to drivers door replaced, been to the dealership 3 times for this issue and sat on their lot for repairs over 4 months. Issues have yet to be resolved. Any ideas?
My 2022 has a problem with the front camera going black a couple of time a year. I give it a light tap and it starts working again. I am terrified of bringing my bronco to the dealer. I have no trust in their abilities to resolve problems
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