Order changed from manual to automatic without my knowledge or consent

[ZIA07]

So just to be clear in no way is this me complaining about my situation, I consider myself super lucky in this Bronco circus. So here’s the story: Bronco 2dr ordered 2/24/22 (base, MANUAL 2.3, modular bumper, aux switches). Fast forward to October when ford wanted all existing orders to be confirmed etc. I decided to upgrade my order (in person @ dealership) at this time 10/25/22 to (base, MANUAL 2.3, Sasquatch, modular bumper, aux switches). So on 1/19/23 I got the email that my Bronco was scheduled for production! Awesome! I then looked at the order details from my “your vehicle is scheduled for production” email and noticed that it showed my order was a 2.3 automatic!? Wait, what? Somehow my manual order got changed to an automatic 2.3, everything else was good on the order. I immediately called my dealer and spoke to a manager. The manager said they did not change the order and said they reached out to their ford rep and haven’t heard anything back, this was a week ago. Already having my vin #, I know I can’t change my order no matter who’s fault it is (dealership or Ford) however I want to ask if anyone has had anything like this happen to them? I have all my docs proving what I ordered (7 speed manual)etc. Anybody have a similar situation? Any advice on this? Should I go above my dealership and contact ford directly? Thanks in advance

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[kodiakisland]

Many of us have the MT with no issues and the actual number of failed MT is pretty low. If you wanted and ordered a MT, you should get a MT.

 

[orion]

Many of us have the MT with no issues and the actual number of failed MT is pretty low. If you wanted and ordered a MT, you should get a MT.

I concur, perfectly quiet manual here...

 

[Deleted User 5719102]

Have you called Ford CS hotline? If the dealer has no answer then that should be the next move.

 

[ZIA07]

@indio22 I’ve seen the MT thread and thought the same thing. I love manuals and have owned 4 in my lifetime. The issues the Bronco is having with them is something I want no part of, even though I know it’s only a small %. Honestly I’ll be happy with either, but at the same time I want what I ordered. And in a “normal” situation I feel like something would be done to makes this right, but we all know this isn’t a normal situation.

 

[JojoReady]

You have no recourse unless the dealer or Ford give you a credit to cover the extra cost of the auto. Basesquatch scheduling is done for the year and will probably be gone forever as Ford realigns the lineup. MTs are also done for the year too and if you want the MT/Squatch combo you’ll pay dearly in MY 24 for a higher trim.

 

[Cheshire]

Always question #1 - Did you get a copy of the DORA after you added Sasquatch?

 

[BigHoof]

Do you have the Dora from when you reordered a 2023?

 

[ZIA07]

I have DORA w/ Sasquatch and 7 speed signed by manager.

 

[ZIA07]

@Leadville thanks

 

[Dads_bronze_bronco]

@indio22 I’ve seen the MT thread and thought the same thing. I love manuals and have owned 4 in my lifetime. The issues the Bronco is having with them is something I want no part of, even though I know it’s only a small %. Honestly I’ll be happy with either, but at the same time I want what I ordered. And in a “normal” situation I feel like something would be done to makes this right, but we all know this isn’t a normal situation.

So by that logic you don't want a 2.7, a MIC (so no 2 door), ...

 

[ZIA07]

@Grumpy calling ford will be my next step

 

[SPITmadFIRE]

I concur, perfectly quiet manual here...

I’ll trade you my climate control knobs with LCD readout + noisy trans for your quiet trans + climate control knobs

 

[Dads_bronze_bronco]

There are probably 100 or more different issues with the Bronco, and they don't all equate.

A transmission is a lifeblood of a vehicle. Can't speak for others, but I tend to hang onto vehicles long after warranty is over, and I specifically chose manual because of my history of having very long service life from my manuals (200,000+ miles) compared to automatics (currently installing a rebuilt auto trans in my Jeep TJ).

So yeah, a manual trans issue already with a TSB and more than just a handful of users experiencing the issue and no solid fix - I'm going to be more concerned about that than some early V6 failures or a hardtop with some delamination (which I'd probably seal myself and move on).

But some guy who unloads vehicles every 3 years or so for his next toy? That guy probably doesn't care about any of this stuff. An out of warranty trans wear issue will be someone else's problem, lol.

I get it, but just pointing out there’s been a few reported manual problems on B6G and dozens of 2.7 failures.

 

[Lifeliberty]

Well, i think it's possible that email is incorrect.(rockstars)

If you can, have someone run the vin, window sticker, or check the backdoor.

I'd be hoping that email is incorrect. The 7mt is awesome

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