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Front Camera Showing Black on Screen

Ford Motor Company

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I’ve got the same issue. All other cameras working fine but front is just black. Nothing visibly appears wrong.
Hi there, I'd be happy to look into your Bronco concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.
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Mdibiase99

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Hi there, I'd be happy to look into your Bronco concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.
Hi there, I'd be happy to look into your Bronco concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.
I sent you a message with the requested information. Hoping you can help as my local dealership says they can't get me in to diagnose it until March 12th. A 5 month wait time seems ridiculous.
 

Sandomarobb

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Hi there, I'd be happy to look into your Bronco concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.
Do you think you could look into it for me too? As others have reported, it started as an intermittent issue but progressively gotten worse. Front camera is black more often than it’s working.
 

Sandbergo

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I have been getting this intermittently. Seems to fix itself which makes me wonder if it’s a software issue.
 

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Tex

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Do you think you could look into it for me too? As others have reported, it started as an intermittent issue but progressively gotten worse. Front camera is black more often than it’s working.
Any Luck on this at all? I’m having the same issue.
I have been getting this intermittently. Seems to fix itself which makes me wonder if it’s a software issue.

It's not a software issue, nor is it a connector issue, it's something within the physical camera itself. Probably a loose PCB or solder joint, I haven't taken one apart to diagnose it. A new camera will resolve the issue, though it's a relatively expensive fix just to get an identical camera that might end up doing the same thing again. With any luck, your malfunctioning camera could've just been a bad manufacturing run and the replacement camera won't have the same issue, but it's still rolling the dice.

I've learned that tapping it with the handle of my knife or a screwdriver is more effective than slapping it. Had my wife sitting in the Bronco with the camera on, I'd tap it a few times on the edge of the lens and it would start working again. Occasionally the rear camera does the same thing, and I can just watch the screen while I tap the rear one until the feed pops back up again. It might only take two or three light taps, or it might take a dozen or more heavier taps before it starts working again. Give it a try the next time your camera goes black, just keep tapping on it until the camera comes back up. If it was a software issue, you wouldn't be able to get it functional again by tapping the camera. Just running and driving your Bronco will sometimes be enough to get that loose connection inside to stick, which is why the issue is intermittent. The worse that connection gets, the more often it'll lose feed, and it'll happen randomly (by randomly I mean only when you actually need it).
 

OxfordSas

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I've got the same issue with mine, started out very intermittent and now its the other way around, very rare for it to be working.
 

RednWhite89

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I had the same issue. It is 100% a camera hardware issue. I took it in first time and they checked and tightened all connections, problem still there. They replaced the front camera once and then I had a front camera fault pop up on the dash. It took a second front camera module being replaced (all under warranty) to get one that actually worked. Haven't had an issue since 🤞.
 

WR1

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My front camera just went black today on a 23 2D BadSAS bought in Oct 23 :-(
 

theJuice

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This started happening to me about 6 months ago on and off on my 21 obx. Now it’s not working 9/10 times. Just scheduled an appointment before my warranty is up
 

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drdory

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My Bronco is only a few days old and when I went to use the front camera today it shows as a black screen. The rest of the cameras are working. I have the high package in the OBX. It had worked previously. Anyone else have this issue and have a resolution before I call my dealer when they open? Thanks
Every day either my front or right camera is out. It does come back on later. This has been going on since I bought my 2021 bronco. Ford won’t acknowledge the problem or offer to fix it anyway. I am demanding with my dealer that they replace the two cameras. No answer I even conversed with Ford directly on this form and all they suggested is to go talk to a different dealer. The problem is none of the dealers know anything about this. Typically when my car is in the shop, they cannot “reproduce the problem”. I sent them an email with hundreds of pictures showing the camera being out at various date Stamped times. None of this helps.
 
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Diamond_Dogs23

Diamond_Dogs23

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Every day either my front or right camera is out. It does come back on later. This has been going on since I bought my 2021 bronco. Ford won’t acknowledge the problem or offer to fix it anyway. I am demanding with my dealer that they replace the two cameras. No answer I even conversed with Ford directly on this form and all they suggested is to go talk to a different dealer. The problem is none of the dealers know anything about this. Typically when my car is in the shop, they cannot “reproduce the problem”. I sent them an email with hundreds of pictures showing the camera being out at various date Stamped times. None of this helps.
Ask them to run diagnostics on it and tighten the wires at a minimum. It should be covered under warranty so not like they are doing it for free.

My camera has gone out a few times since it was replaced. It somehow comes back pretty quick.
Good luck
 

tigerpete

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mine was in shop for same problem. new cam no fix. ordered wiring harness.
 

74Bronc21

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Me too. Now front camera only intermittently working on my 2021 Badlands. 🤨
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