Communication being sent @ 3PM Eastern to those with build date

[flip]

Any 2 door 2.7 Hardtops?

No however, one was an OB 2d, 2.3, auto, MIC, high, one a BB 2d, 2.3, auto, MIC, std, tow and a Base, 2d, 2.3, manual, std, MIC. One of the 4d is a BB, 2.3, auto, mid, MIC. Of the two 4d BLs that were already scheduled that week, one was 2.3, auto, high, soft the other was a 2.7, auto, high, soft. A 4d that got pulled up was a BB, 2.3, mid, MIC.

Incidentally, our second FCTP unit is in the system as a BB, 4d, 2.3, auto, std, soft, no nav, cloth, AMB. No idea when it's going to get produced since Ford controls what and when we get them.

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[spada]

I called the Bronco phone number on Friday and was told my build day was 7/7. Then I got a visit from the Window Sticker Fairy last night and my "Blend" date is 6/28. So who even knows at this point.

What is the Bronco phone number? I've literally gotten almost zero emails about my Bronco. I ordered it on January 27, and since then, the dealer has been absolutely silent. I call to ask them about it and they say "we don't have any idea what's going on with your Bronco. Just expect it in 2022?"

 

[spada]

Did anyone else notice the Ford tracking link shows the build as being “in production” when your build date is supposed to be late July? Also, the window sticker isn’t available. Just curious if they changed everyone’s status arbitrarily.

I probably sound like a broken record now, but what is the Ford tracking link?

 

[TonyWonder]

What is the Bronco phone number? I've literally gotten almost zero emails about my Bronco. I ordered it on January 27, and since then, the dealer has been absolutely silent. I call to ask them about it and they say "we don't have any idea what's going on with your Bronco. Just expect it in 2022?"

(800) 334-4375 Option 3 for Bronco

 

[TonyWonder]

I probably sound like a broken record now, but what is the Ford tracking link?

Once you get a VIN you will have a link to track the progress of you build.

 

[Outbound Exploration]

(800) 334-4375 Option 3 for Bronco

Confirmed just called no wait times. Also the lady that I got was not happy we knew of the number and the plant shutdown. Be prepared!

 

[Oceannomad]

(800) 334-4375 Option 3 for Bronco

I’ll save you the trouble.

“We’re sorry, we currently don’t have specific information on your Bronco order. Please contact your Ford dealer you have your order through and they should be able to give you more details. Thank you and have a nice day.”

Your dealer, “Hold while I go get a manager to help you out.”
Manager, “Nope it doesn’t look like there are any details on your build. It shouldn’t be too long until we’re provided more information. Ford is sending out emails providing updates as they come. We will let you know if we hear anything.”


There, saved ya’ll some time.

 

[Evolkidbell]

I’ll save you the trouble.

“We’re sorry, we currently don’t have specific information on your Bronco order. Please contact your Ford dealer you have your order through and they should be able to give you more details. Thank you and have a nice day.”

Your dealer, “Hold while I go get a manager to help you out.”
Manager, “Nope it doesn’t look like there are any details on your build. It shouldn’t be too long until we’re provided more information. Ford is sending out emails providing updates as they come. We will let you know if we hear anything.”


There, saved ya’ll some time.

The exact answers I’ve received.

 

[JediMcMuffin]

Confirmed just called no wait times. Also the lady that I got was not happy we knew of the number and the plant shutdown. Be prepared!

If only information was more forthcoming, we wouldn't be calling

 

[Outbound Exploration]

If only information was more forthcoming, we wouldn't be calling

Right! She was actually a bit defensive and asked how I knew to call this number. She even first stated she couldn't tell me when my order would be in production but then gave me a date... it was strange 5 mins conversation

 

[JediMcMuffin]

I have a gut feeling that the synchronization between the customer facing systems and marketing systems and the order processing is a little broken currently and probably why notifications are paused. I can't even open the owner website with Safari on multiple machines, Firefox works. My original outer banks order still shows, but my dealer tells me a build week is assigned already (he won't say when). I am thinking another reason to delay is to get some of this stuff ironed out. I work with enough order processing and inventory systems in my day job as an IT professional to know that disjoint data can really make a big, big, mess.

 

[Gmoney22]

I just spoke to my dealer and they said my build week is still 8/2, pushed back from the original build week of July 19th - I had already found out last week from calling the 800 number many shared here. My guess is this email will confirm similar push backs for people who may not be aware. Maybe there are more Ford Points in our future

would you mind posting the 800 number....I missed it. Thanks in advance.

 

[Broncodude69]

Same build as you two and I went from 7/26 week to 6/30 day. Seems like they want to build some 2-doors next week! I'm still not sure this is real life so I printed my sticker on 11x17 paper to hang on the wall in case they pull the rug out from under me at the last minute

where do you get the window sticker from?

 

[VoltageDrop]

where do you get the window sticker from?

There's a link to it in the email Ford sends when your Bronco is in production. It didn't work for a day or so then about 8 days out from my build date it populated a window sticker. It's go time!

 

[The Dmv]

I called the Bronco phone number on Friday and was told my build day was 7/7. Then I got a visit from the Window Sticker Fairy last night and my "Blend" date is 6/28. So who even knows at this point.

What Bronco phone number?

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