Avoid Oracle Lighting's Flush LED Tail Lights

[PetePerkins]

Yeah, the 1st couple of years they had big time issues with the DRL's going bad. But like I said, last set (about 8+ months old) have been perfect, no issues.

Point being, they give a 5 YEAR Warranty on their headlights, which is why I went with them. And we see the problems that people are having with aftermarket headlights, tail lights and so on. Look at this thread with people saying how their lights went out after a year.

Are they making you return the failed lights everytime?? Man the time and labor of packaging, mailing, removing and reinstalling a set of headlights just isn't worth it IMO. Used OEM signatures are cheap nowadays.. I hope this 5th set works out for you!

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[techdisaster]

Listen to OP. I’ve had both the driver and passenger lights go out. I want a full refund. These things are junk.

 

[JP2]

Im having issues with water in my fog lights, havnt been able to get in touch with anyone. Reached out on the forum and they were going to have someone contact me, no one ever called... the lights are still under warranty. its a shame, I liked the fog lights, but if you buy their products you are on your own.

 

[OracleLights]

Im having issues with water in my fog lights, havnt been able to get in touch with anyone. Reached out on the forum and they were going to have someone contact me, no one ever called... the lights are still under warranty. its a shame, I liked the fog lights, but if you buy their products you are on your own.

Sending you a DM!

 

[OracleLights]

Listen to OP. I’ve had both the driver and passenger lights go out. I want a full refund. These things are junk.

Sending you a DM!

 

[KillerPenz]

Are they making you return the failed lights everytime?? Man the time and labor of packaging, mailing, removing and reinstalling a set of hedlights just isn't worth it IMO. Used OEM signatures are cheap nowadays.. I hope this 5th set works out for you!

They do, but honestly, it's so simple to swap both headlights. I think I have it down to 20 minutes in and out. And they provide return shipping, worst part is having to pay for new set up front, but then you get refund after the return.

All in all, I love the look of the lights, and I love the warranty they provide. And with this last set being good, I'm ok with the growing pains from the beginning of it all. Besides, I rock the DRL in Amber (can't do that with the OEM set I believe), used to rock it in Red... til the damn po po decided to give me grief.

 

[JP2]

Sending you a DM!

Update: Oracle is taking care of me.

 

[JP2]

Im having issues with water in my fog lights, havnt been able to get in touch with anyone. Reached out on the forum and they were going to have someone contact me, no one ever called... the lights are still under warranty. its a shame, I liked the fog lights, but if you buy their products you are on your own.

After leaving this notification on the Forum Oracle reached out to me and they are taking care of me.

 

[DirtyGSer]

Same here..I still love 'em.

Had the for the better part of three years and aside from the fast blink inside on the dash (the outside blinks normal)...which I believe is just the resistor pack (first one side then the other 6m later) gone south. I would buy again!!

 

[Rydfree]

Are they making you return the failed lights everytime?? Man the time and labor of packaging, mailing, removing and reinstalling a set of hedlights just isn't worth it IMO. Used OEM signatures are cheap nowadays.. I hope this 5th set works out for you!

I've always said that the best warranty is the one you never have to use. I could care less if a product is warrantied for 30,90 days or years, I don't want to work on something I've already worked on.

 

[PetePerkins]

I've always said that the best warranty is the one you never have to use. I could care less if a product is warrantied for 30,90 days or years, I don't want to work on something I've already worked on.

My thoughts exactly.

 

[ChrisB351]

Oracles rep Brittany contacted me last week in response to my comment in this thread. She sent me a replacement set. They showed up the next day (I live 5hr from their location). I havent had a chance to install them yet but Im very happy with the help. Will update once installed.

 

[Ninjak]

Amazing what a rep on a forum can do to change minds and perception.

I have read where Oracle lights had issues. I like the flush look, but since I had LEDS from the factory, I never saw the need to change them.

 

[ChrisB351]

Amazing what a rep on a forum can do to change minds and perception.

I have read where Oracle lights had issues. I like the flush look, but since I had LEDS from the factory, I never saw the need to change them.

Customer service goes a long way.. its rare these days

 

[56huck]

One of my taillights went out recently. I contacted Oracle last week and they asked for pics of the tail light, which I sent on Friday. I haven’t heard back yet. Mine are about 2-years old - out of warranty. I hoping they stand by their product. I have other Oracle lights that have performed well.

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