ADV Production Modular Hardtop!

[GreenMtnBronco]

Ford really hoodwinked everyone with the "order a soft top and we'll be able to sell you a hard top later" line.

I have thought of keeping my $ with Advanced, my concern is if they change the refund policy and you have to fight them for it later on.
as for F, the rub is they never said they were going to sell you a hard top. It was implied by switching to a soft top and getting the prep kit for free. I also feel the implied cost was the cost of the 2 top option which was barely over $2k when I got my vehicle in Nov 21

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[GreenMtnBronco]

Just a little "devils advocate" from my experience with Anderson so far. TBH they haven't been much better than ADV. I personally like the appearance of their top better, which is why I ordered it.
I have a "Textured White" top on order...since May 2023! When the order was placed the shop and I were told, 12-16 weeks. So that would put is in August/Sept time from. Well August came and went, then September came and we asked for an update. We were told "end of October", October came and we were told "week before Thanksgiving", well Thanksgiving came and still nothing. Then we got an email that the top was ready to ship in the next 10-14 days. Well that 2 weeks came and went and nothing, and we were told "week of Christmas", and again nothing.
Around this time there was the other user on this forum that did get a textured white top and there was paint issues that he's having to deal with locally etc. So again, nothing from Anderson.

First of the year came and went and nothing. Then we were told "there's a QC issue we're attempting to work through now, we'll have something in 2-3 weeks." So end of January and nothing. Then we were told "if the QC issue is resolved we'll have those tops ready, if not we have a new batch coming first of March and they're being done differently and you should have a top from one of those 2 batches".

Well as of Monday 2/26 I still don't have a top, and the only thing I have is "we are expecting some samples in this week and if they pass QC we will be able to start shipping them out next week.". Bear in mind that NONE of this communication was volunteered and every bit of it was me asking for updates from the shop or calling Anderson directly.

Anderson, like ADV, has been absent from the forum. So while I hope that these tops are coming soon, I'd also say don't expect an earlier delivery. My understanding is now they're telling people 6-8 months instead of 3-4.

Sadly...since Ford won't sell the OEM top, Anderson is, IMO, the best option. I don't like the ADV, I'm not really thrilled with the Turn (I know many are) and Armadillo has really dropped the ball IMO. Ford really hoodwinked everyone with the "order a soft top and we'll be able to sell you a hard top later" line.

wondering if the Anderson top time frame is different for the white vs black tops? though the website says 28-32 weeks for both.

 

[SubmarineNuke]

wondering if the Anderson top time frame is different for the white vs black tops? though the website says 28-32 weeks for both.

Theoretically; no. Realistically; yes. They claim on social media lie FB and IG that they're shipping tops from orders in june/july etc and that a "may order should've shipped a long time ago". The problem is they had an issue with their "fit and finish" on the white, bascially it looks like someone did a horrible job masking off before paint and there's some bad spots. They shipped someone's top, and he made a thread, and then realized that they had better stop or there was gonna be a lot more bad press and angry customers. So they just stopped. Hence why we are now "waiting for samples to arrive this week". I swung by the shop that I ordered from because they're listed as a dealer for Anderson, and the owner and I talked for a bit, even he is upset at this because he's been carrying my money on his books since May. So tbh, I am seriously hoping they've got their act together and I can get my top in the next couple weeks.

 

[ALEXMURPHY]

Just a little "devils advocate" from my experience with Anderson so far. TBH they haven't been much better than ADV. I personally like the appearance of their top better, which is why I ordered it.
I have a "Textured White" top on order...since May 2023! When the order was placed the shop and I were told, 12-16 weeks. So that would put is in August/Sept time from. Well August came and went, then September came and we asked for an update. We were told "end of October", October came and we were told "week before Thanksgiving", well Thanksgiving came and still nothing. Then we got an email that the top was ready to ship in the next 10-14 days. Well that 2 weeks came and went and nothing, and we were told "week of Christmas", and again nothing.
Around this time there was the other user on this forum that did get a textured white top and there was paint issues that he's having to deal with locally etc. So again, nothing from Anderson.

First of the year came and went and nothing. Then we were told "there's a QC issue we're attempting to work through now, we'll have something in 2-3 weeks." So end of January and nothing. Then we were told "if the QC issue is resolved we'll have those tops ready, if not we have a new batch coming first of March and they're being done differently and you should have a top from one of those 2 batches".

Well as of Monday 2/26 I still don't have a top, and the only thing I have is "we are expecting some samples in this week and if they pass QC we will be able to start shipping them out next week.". Bear in mind that NONE of this communication was volunteered and every bit of it was me asking for updates from the shop or calling Anderson directly.

Anderson, like ADV, has been absent from the forum. So while I hope that these tops are coming soon, I'd also say don't expect an earlier delivery. My understanding is now they're telling people 6-8 months instead of 3-4.

Sadly...since Ford won't sell the OEM top, Anderson is, IMO, the best option. I don't like the ADV, I'm not really thrilled with the Turn (I know many are) and Armadillo has really dropped the ball IMO. Ford really hoodwinked everyone with the "order a soft top and we'll be able to sell you a hard top later" line.

I have been waiting for my Adv top since May of 2022 I have you beat by a full year. They keep saying another 2 months now for 2 FN years.

 

[Kjbeggs]

this reminds me of those entertainment centers you used to buy at Walmart.

and now, you buy at IKEA...

 

[adcam]

Another month has gone by and still no top.

 

[strick23]

Business day 10…. Anyone get an update?

 

[n-i-c-k]

Business day 10…. Anyone get an update?

Nothing!

 

[SwissBronco]

Hmm...

 

[lapazleo]

Hmm...

Looks like lawyer time folks. So glad the 100% down turned me off.

 

[Kjbeggs]

You guys still here?

 

[BAUS67]

Hmm...

Looks like that has changed they were refunding money no questions asked.

Shady stuff.

 

[Ninjak]

When did this get posted? I thought ADV was refunding people no questions asked? I guess the refund train has left the station unless that is an old policy.

 

[WILDcardOD]

When did this get posted? I thought ADV was refunding people no questions asked? I guess the refund train has left the station unless that is an old policy.

Im pretty sure it was like this when I looked at the end of last year even. And they’ve refunded people since.

 

[ADV Fiberglass]

Hmm...

This has been stated since day 1 of preorders (nothing on that product page has changed in regards to wording). We have offered refunds to all customers when they have requested it. We will adjust the wording in that section now to reflect that refunds are allowed at request.

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