Oh yes, I have the order summary with all of that listed. I got the Big Bend with mid-pkg for those very reasons. No need for any of it, so why not just take it off? Give me some bigger tires or a winch--something I need/want!
Exactly! According to the manager, that does not seem to be the case. And he had the nerve to tell me that I am lucky because I will have a new Bronco for much less than its value, so I can flip it and make a lot of money? Why? I waited 9 months. That's not luck. It is good planning!
I still think that they should be more transparent about this. If it were on the lot, there would be a clear sticker on the windshield with all the fees, right? So, why not be transparent to reservation holders too? At least tell us so we are prepared!
I agree but me walking away gets them more than MSRP, plus their ridiculous fees. So, I lose and they win. If someone goes to a dealership and sees a car on the lot with an advertised price and all the "fees" clearly listed, I understand that. But, I ordered this Bronco 9 months ago and...
If you want to transfer your order to McSpadden Ford in Globe, Arizona, they do not charge any additional fees whatsoever (not even doc fees!!). With the $$ you're saving, you can fly out to Phoenix and drive it back home. Sounds like a great road trip! I would ask your dealer/salesperson to...
Classic Seinfeld! That is so true. I literally did my homework in order to avoid this and here I am 2 weeks from delivery feeling helpless against the dealerships fees. Finders fee? Well, I found it. I reserved it. Ford built it. I tracked it. Some trucking company will deliver it. I...
Yes, this places us all into the position of being submissive. If the dealer hit you with a few extra hundred dollars in extra fees at the time of pick-up, they know you will not flinch or walk away. They have us and they know it. But what can we do? I know my wait is not nearly as long as...
Agreed. Granger takes transparency and customer service to a whole new level. Even with the allocation issue, they are still coming out well ahead of the other dealerships in terms of response time, advocacy, etc... Had I known about these ridiculous "accessories" fees, I would have gone with...
I hear ya. But for those of us who followed the rules and did our due diligence thinking everything was just fine, this is not ok. Nothing about this situation is ok. If you need some extra ADMs, provide something that I can benefit from--new tires, lifetime oil changes, cool Bronco...
Yep. They know they have me and that's why they don't care. The sales manager said multiple times that "Broncos are going for $30k over msrp so I should feel lucky that I'm getting it at a bargain..." Seriously? A bargain? Did they get me the bargain? Or did I reserve the Bronco, order the...
Trust me. I already have a wonderful dealership that will gladly take my business. No doc fees. No ADMs. No "Accessories." Just honest people doing honest work. McSpadden Ford, Globe Arizona. https://www.mcspaddenford.com/
The delivery costs are already included in the MSRP. If that was the case, I would not be concerned at all. But not budging on this stuff is just wrong in my book. I even said to the manager that his unwillingness to compromose is not going to end well. He said, they are just doing what they...
I understand and would expect this from buying off the lot. I did not buy from the lot and have a thread of emails from salesman and sales manager that never mentioned "accessories." When someone orders a vehicle and receives a build/order summary, they could easily add their "usual fees"...
Yes, I googled it and saw that they have technology far behind that of the factory alarm/keyless entry. Not sure why anyone with a 2022 vehicle would want it?
This is a great question. For those of you who are not familiar with Arizona, this dealership is located southeast of Tucson. I live in Phoenix (close to 200 miles away). When searching for a dealership, I had 4 Ford dealerships within 20 minutes of me--all big corporate dealerships with...