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One week after install and one of the bulbs is out on their fog lamps for the modular bumper.
You gotta do better than that!!! 1 WEEK!!!
You gotta do better than that!!! 1 WEEK!!!
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Parts fail sometimes - it's how they handle it when it occurs. Are they accepting a return or warranty claim?
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Would it be OK if it was a part under $300?
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Better than a $20,000 part with large, complcated installation that the manufacturer tried to blame defects on Temu Loctite.
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@Baja Designs or bust
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My experience with them was that they usually had the initial reply within two business days. I bought what is probably the same set and the grill lights they were offering at the same time shipped separately. I had emailed to see what was going on and reply time was not unreasonable.
I filed a claim on their website for a grill light that took on water the first time the Bronco was washed. It took about 3 messages over a week or two to get a reply that they had asked the manufacturer to send them a replacement which they will send me when they receive it. I learned my lesson.
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- #11
Ac couple of days and still waiting for any follow up from these guys...pathetic...live & learn that the last business they'll ever get from me.
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