What data is being collected and where is it being stored? So far only the first part of that has been answered, and I have my doubts that it's been answered in it's entirety at this point.
Don't get defensive. I've never suggested or even thought that. However, part of being 'transparent' is letting us know how much of OUR data is being collected, how it's being used and what service is it being stored on.
I don't know or give a shit about who HP Tuners is. YOU are the ones selling a product here. It's on YOU to provide all relevant information, not pass it off to a 3rd party vendor who it seems you're just licensing the software from.
I understand he may not have the answers, but it's up to you guys to do some asking around and find out. Shrugging your shoulders and saying 'dunno' doesn't inspire confidence in your ability to manage the software side of this product.
If you want more information I would contact HP Tuners as its their cloud and their product. We are using it as a way to tune Ford Broncos. This is not a 3rd party this is how tuning works, we pick a software to use as a gateway to flash our custom tunes to any vehicle. With this we only use software we fully trust and software companies only allow tuners they vet esp at the level we have unlocked. The TDN product is not collecting anything invasive and its being used in a manor to make tuning for the end user easier and faster with no computer, no email threads to download attachments and more.
To tune a vehicle on any software we will have the VIN, Your Name, Email at the very least in a software. For our website to purchase we will have your address, phone # as well. This is standard practice and nothing shady or invasive. I am not sure how else I can answer this question.
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