Good luck...SEND IT!
Excited to add these, love the looks!
Sponsored
Good luck...SEND IT!
Excited to add these, love the looks!
It blows my mind the owner is still claiming 6-8 weeks. I’ve been waiting over 7 months for my magnum stirrups, and it is impossible to get a response from them. I also ordered Baja Designs lights from them a month ago and still have not received them. I was told my order “slipped through the cracks”. They’re just a terribly run business and somehow still get away with not responding to customers and lying about their lead times.I’m not usually a “forum” guy, but I made this account to see if anyone knew what was going on with these guys. Is AR still in business?
I’ve not received any email responses from them for like two months despite reaching out to the pit crew email. (All messages I sent were very polite of course)
My magnum stirrups have been on order for over six months and now that I’m looking around the posts here, it seems like multiple people are in the same boat with not only this product, but several others as well.
I also did a google and looked over on the Grenadier and Land Cruiser forums since I saw AR advertising products for those vehicles. Eightlug has very recent posts on both saying 6 to 8 weeks delivery.
Bottom line, it’d be nice to find out when I can actually expect delivery or at least get some truthful details on what exactly is the issue.
At the end of the day, I’d love to be a satisfied customer but at this rate I don’t think that’s going to happen.
P.S. Apologies for this comment turning into more of a complaint than the search for answers it was originally intended as.
You seem to be one of the few. 6-8 weeks in today’s world for a custom machined part is about normal. 6-8 months is not.FWIW I’ve purchased a few accessories from AR including the magnums. I have had no issues with ordering, shipping or the products. I wouldn’t hesitate to purchase from them again. They’re stuff is definitely worth the wait.
If you don’t mind me asking: When did you order/receive your stuff?FWIW I’ve purchased a few accessories from AR including the magnums. I have had no issues with ordering, shipping or the products. I wouldn’t hesitate to purchase from them again. They’re stuff is definitely worth the wait.
April first and my order is in!
May day May day, one month!![]()
July 1 - three month mark.June 1 - two month mark.
Idk about their relationship with the 6g forum beyond being a sponsor but having now read and searched forums, facebook, etc. it seems that this isn’t a new pattern with AR. I think there was a lot of understanding within the community for delays over the last few years but it seems like that has shifted to them taking advantage of that understanding. Any complaints are dismissed with the party line of “we’re a boutique vendor” (which we get) but there’s a limit there to people’s patience.I’m surprised that as a sponsor of the forum AR isn’t as upfront with people on this forum. Looking at their account history (at least their know account) they haven’t posted or interacted with the community for 2 weeks now and it seemed to be more of the defensive. I believe they are great product from the pictures posted they look incredible and personally I do not mind the long lead time as long as their is transparency. Stating 6-8 weeks when orders are just starting to arrive now from October/November as well as in March saying they should be caught up with ~4 week backlog by end of March or April is deceptive at best. I’m surprised as a sponsor of bronco6g they do this.