- First Name
- Bill
- Joined
- Jan 2, 2022
- Threads
- 24
- Messages
- 611
- Reaction score
- 1,604
- Location
- Rhode Island
- Vehicle(s)
- 2023 4Runner TRD Pro
- Your Bronco Model
- Heritage
I hate to tell you, but if you wait until the vehicle is on the lot, you're not getting the Bronco. This is a common issue and it will take time to resolve. My dealer did all the right things. Paperwork was all correct and COVP was all completed on time. But I had no certificate. The sales manager had to contact his Ford rep and it took about a month, but the issue was resolved. The vehicle does not have to be on the lot. That has nothing to do with it. Your certificate should be in Smart Vincent. They resolved my issue back in March and my certificate has been automatically renewing since. My Heritage is finally in production and set to be here end of July. I have a new issue where it's not letting my certificate be applied to my vehicle. The dealership is working to resolve that now. Don't wait until your Bronco arrives. It's too late then.I've got the same story as you. Original order in 2021 (Badlands), switched to Heritage first thing in October. Ford doesn't see anything in system for my certificate. Dealer says they don't look into it until the vehicle is on the lot. I'm sure this will be fun to deal with during financing.
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