- First Name
- Eric
- Joined
- Jul 10, 2021
- Threads
- 71
- Messages
- 2,093
- Reaction score
- 8,206
- Location
- Sacramento, California
- Vehicle(s)
- 2017 Raptor
- Your Bronco Model
- Wildtrak
I got that exact same response the first place I tried to order my rack from back in October... Then I ordered it right after that from Sam Galloway Ford, and they filled the order with no problem...Response from a dealer in Florida when I checked stock.
Thank you for reaching out regarding this item. Unfortunately the part requested is on nationwide backorder and the manufacturer has not provided us with a firm ETA. We would not be able to provide this item in a timely fashion so any order placed for the product would result in cancellation and a full refund. Our apologies for this inconvenience.
I was told that technical/parts info for 23S09 had not yet been released, just the advance notice to get them off the road. Can you confirm that parts list hasn't yet been published? This would explain K code on the part, but no FSA listed...I'm thinking they will orphan the current units out in DCs and supersede the part # so there is ZERO possibility of an affected unit making it on to a vehicle by accident13 in stock at the Detroit warehouse.
![]()
When it says, "contact SSSC", that means you don't get unless you've got the recall and it has the problem. K code means your order will get killed by Ford if placed.
![]()
No remarks.
![]()
90 in transit to packager from supplier.
![]()
Has not shown up in DOW as being part of the FSA.
![]()
Yes I order one In October also came in defective.I got that exact same response the first place I tried to order my rack from back in October... Then I ordered it right after that from Sam Galloway Ford, and they filled the order with no problem...
I have not seen a repair procedure or parts list as of an hour ago. Just advanced notice and VIN list.I was told that technical/parts info for 23S09 had not yet been released, just the advance notice to get them off the road. Can you confirm that parts list hasn't yet been published? This would explain K code on the part, but no FSA listed...I'm thinking they will orphan the current units out in DCs and supersede the part # so there is ZERO possibility of an affected unit making it on to a vehicle by accident
Thanks Phil! Seems to confirm my suspicion as to why they're canceling orders, they're wanting the recall vehicles to get those parts first. Probably conjecture, but it could also mean the racks in stock are not affected if they're saving them for recall vehicles.When it says, "contact SSSC", that means you don't get unless you've got the recall and it has the problem. K code means your order will get killed by Ford if placed.
They didn't issue a stop sale that I'm aware of as most places probably aren't stocking these. The order cancellation is likely a combination of preserving "good" stock for vehicles that are currently off-road (undrivable) which is why SSSC (special support service center) is involved. If a dealer has one down, they would call SSSC, give them the information requested and then facilitate the order for that specific VIN. The other reason for the no sale could be related to them pulling those racks and verifying they are or aren't in the affected build range and available for use.Thanks Phil! Seems to confirm my suspicion as to why they're canceling orders, they're wanting the recall vehicles to get those parts first. Probably conjecture, but it could also mean the racks in stock are not affected if they're saving them for recall vehicles.
Any chance your rep could give us a thumbs up or thumbs down on units that we have already installed? Or a date code we could check? We have done about a combined 5-6 swaps and 2 units have been defective out of the box. Kinda gives me cause for concern (although the one I have now appears fine). Understand if the answer is TBD, but at least that's something.They didn't issue a stop sale that I'm aware of as most places probably aren't stocking these. The order cancellation is likely a combination of preserving "good" stock for vehicles that are currently off-road (undrivable) which is why SSSC (special support service center) is involved. If a dealer has one down, they would call SSSC, give them the information requested and then facilitate the order for that specific VIN. The other reason for the no sale could be related to them pulling those racks and verifying they are or aren't in the affected build range and available for use.
I'll ask.Any chance your rep could give us a thumbs up or thumbs down on units that we have already installed? Or a date code we could check? We have done about a combined 5-6 swaps and 2 units have been defective out of the box. Kinda gives me cause for concern (although the one I have now appears fine). Understand if the answer is TBD, but at least that's something.
How do we go about finding out if our WT3 racks are in trouble for those of us installing as a modification? You're the only person I know to ask this question..I'll ask.
We need fancy beer for this, like miller high life 40s.F the 3.0 i'm moving on to the Hoss 4.0 it's only money could get hit by an airplane tomorrow. Cant have my 3.0 butt hurt.
Rack And Pinion Assembly Part Number: NB3Z3504A Ford Bronco 3.0L EcoBoost V6 A/T 4WD Raptor Sport Utility 2022
Gear. Rack. Pinion. Continuous damping suspension/HOSS 4.0 4 door. Part has related components that cannot be reused/ reinstalled; mount bolt and nut. Rack and Pinion Assembly. Valve. Steering.
MSRP: $2,770.00
Discount: $941.80 (34% off)
Sale Price: $1,828.20
Core Charge: $400.00
Hell yes! Way to take the horse by the balls. Looking forward to seeing your progress.F the 3.0 i'm moving on to the Hoss 4.0 it's only money could get hit by an airplane tomorrow. Cant have my 3.0 butt hurt.
Rack And Pinion Assembly Part Number: NB3Z3504A Ford Bronco 3.0L EcoBoost V6 A/T 4WD Raptor Sport Utility 2022
Gear. Rack. Pinion. Continuous damping suspension/HOSS 4.0 4 door. Part has related components that cannot be reused/ reinstalled; mount bolt and nut. Rack and Pinion Assembly. Valve. Steering.
MSRP: $2,770.00
Discount: $941.80 (34% off)
Sale Price: $1,828.20
Core Charge: $400.00