Ford will ship Broncos without chips controlling non-safety critical features

[WyoBronc]

I hear you, I do and I understand your reply. However we’re making assumptions here as we don’t know what shortcuts Ford is considering and the long term impacts on performance & reliability. My warning is directed more at Ford’s lack of dedication to the brand and the fact that consumers are paying for an incomplete item. If Ford is delivering partial vehicles then let’s provide them with partial payment, with no additional fees when the missing chips arrive. Also, within a year? That’s an long time boys and girls, with ZERO faith Ford can keep they’re word on time. We’re also assuming that everything will function within necessary requirements. Allowing Ford to further slip down the maybe / sorta / kinda / partial realm of delivered aka final product is concerning and a bad trend for consumers. Bronco is only a small part of Ford’s world. I see this as a bad sign.

If someone wants to opt out and not have their bronco delivered until whatever non-critical chip can be installed at MAP, then by all means they should be allowed to have their vehicle sit at ice mountain for the next year. I am not in that camp. Two months is long enough.

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[Tippster]

Fake News - liability in doing this would cause so much warranty work it would be insane. Imagine the paperwork "We promise to add the chips to complete your vehicle within a year - but you owe full price today"? - no chance - board of directors would fire anyone authorizing this.

 

[tn3sport]

No brainer... release the vehicles.
A seat heater is not gonna do anything to fix how cold my wife is... Yeah, i meant that just like you read it....Besides, Spring is around the corner and if I need to heat up her ass, the aftermarket sells seat heaters for $50... Serious, they are reliable too. Been using one on a motorcycle for years with zero issues. I'll wire it to a hero switch.

 

[JaxGtc]

I have a friend that just took delivery of a new BMW with missing chips.

 

[Drex]

The idea isn't necessarily bad per se, however...

No way Ford can sell vehicles that don't match the window sticker, but I bet they don't de-content it on there due to the nightmare that issuing even low ball credits world entail* and instead treat it as a warrantee issue, the insanely limiting one year time frame might be what they can legally do as far as making the vehicle whole on a new sale. (just conjecture). The real problem, aside from maybe a radio not working or a navigation system free trial from Sirius expiring before your can use it, is the one year. Ford is promising to have enough modules in a year to both cover repairs, warrantee stuff, and new production capability? No way they can responsibly promise that.

It just isn't going to happen.

The dealer deal as well, they are not equipped to be in the vehicle manufacturing game, there will be epic waits and folks that bought elsewhere than where they brought them for service, which will be rampant with the way allocations are set up and the timeline, will be pushed off for other customers. Ford will set the book payments lower than actual time and dealers will shortcut or just flat out tell people six months or whatever until they go elsewhere.

Decent idea, Ford has proven they won't be able to execute or meet their side of it though. I wonder if they are having cash flow problems?

*People screaming it isn't enough, not wanting to pay when modules come in, lost revenue all the way around for Ford, they will want to minimize their loss.

 

[Squatch]

This has been a fun read.

HA, you think It's all fun and games until the entire info-tainment center is bricked!!! LOL

Then everybody will be here, "Ma fuckin' radio don't work!!! Fuck you Ford!"

I forgot what my reply was to this, but pretend it was something witty.

Other OEs have delivering vehicles like this for over a year. They become a campaign (recall) to add the missing features. My company has been shipping cars with one key FOB, or sunroofs for some times…we are slowly making it right by the customers. Everyone needs to just calm down…it is better that they will deliver and then fulfill via the campaign process…it is regulated by NHTSA.

One key fob or a sunroof? I'm always impressed when a sentence can make me feel like I'm on drugs.

I have a friend that just took delivery of a new BMW with missing chips.

It's the chips for the turn signals that are missing, right? I think I've seen him driving around.

 

[Drex]

...

One key fob or a sunroof? I'm always impressed when a sentence can make me feel like I'm on drugs.
...

Let me enhance your morning buzz... you left out the part where they capitalized 'FOB' as an acronym.

 

[NC_Pinz]

If someone wants to opt out and not have their bronco delivered until whatever non-critical chip can be installed at MAP, then by all means they should be allowed to have their vehicle sit at ice mountain for the next year. I am not in that camp. Two months is long enough.

I'd rather...if you don't want to accept your vehicle then step back in line and let someone else's order get built. I'd be fine with dealers canvasing their orders and confirm if they will accept their vehicle with a list of potential features inactive until your dealer gets x, y, and z modules post-delivery.

Except that approach makes too much sense. Ford won't do that. They will let folks find out when they go and pick the Bronco up. Refuse delivery and the dealer sells it to someone else, and you have now used up your reservation/order.

 

[Nateandapril]

I would be ok with this. Things I can do without for the moment: auto start, heated seats, adaptive cruise. Cruise, in general. Things I wouldn’t want short cut: any safety items, the Sync 4 screen or radio controls, 360 degree camera.

 

[DogHauler]

GM has been doing this for some time now, welcome to the new normal.

 

[DogHauler]

The idea isn't necessarily bad per se, however...

No way Ford can sell vehicles that don't match the window sticker, but I bet they don't de-content it on there due to the nightmare that issuing even low ball credits world entail* and instead treat it as a warrantee issue, the insanely limiting one year time frame might be what they can legally do as far as making the vehicle whole on a new sale. (just conjecture). The real problem, aside from maybe a radio not working or a navigation system free trial from Sirius expiring before your can use it, is the one year. Ford is promising to have enough modules in a year to both cover repairs, warrantee stuff, and new production capability? No way they can responsibly promise that.

It just isn't going to happen.

The dealer deal as well, they are not equipped to be in the vehicle manufacturing game, there will be epic waits and folks that bought elsewhere than where they brought them for service, which will be rampant with the way allocations are set up and the timeline, will be pushed off for other customers. Ford will set the book payments lower than actual time and dealers will shortcut or just flat out tell people six months or whatever until they go elsewhere.

Decent idea, Ford has proven they won't be able to execute or meet their side of it though. I wonder if they are having cash flow problems?

*People screaming it isn't enough, not wanting to pay when modules come in, lost revenue all the way around for Ford, they will want to minimize their loss.

GM is doing it now.

 

[Apple Blossom]

Interesting article thanks. . Couldn’t see it all but the one year doesn’t matter that much to me. It means you go without a seat heater or auto stop for a while. But you have your vehicle. The one year is probably a worse case. Would love it if they would do this for ice mountain/ chip hold. Like now.

IT'S 7 MONTHS TO SEAT HEATER WEATHER ANYHOW...

 

[North7]

Our thread has been picked up by Autoevolution.com

The Ford Broncos Piling Up at Ice Mountain Will Get to Customers, But There's a Catch

 

[69-300]

I hear you, I do and I understand your reply. However we’re making assumptions here as we don’t know what shorFord is considering and the long term impacts on performance & reliability. My warning is directed more at Ford’s lack of dedication to the brand and the fact that consumers are paying for an incomplete item. If Ford is delivering partial vehicles then let’s provide them with partial payment, with no additional fees when the missing chips arrive. Also, within a year? That’s an long time boys and girls, with ZERO faith Ford can keep they’re word on time. We’re also assuming that everything will function within necessary requirements. Allowing Ford to further slip down the maybe / sorta / kinda / partial realm of delivered aka final product is concerning and a bad trend for consumers. Bronco is only a small part of Ford’s world. I see this as a bad sign.

to be fair, it is not all Ford’s blame - every manufacturer is dealing with the same shortages (parts, labor, transport, etc).

there is no conspiracy or hiding of the issues, Mercedes’ is not selling V8s this year (even if you ordered one) GM is not taking orders on some cars, and Ford is also not taking orders in Mavericks. Their business is to sell cars so they must be trying everything within the law allowed. I am not sure how that is lack of dedication. I am sure that checking with NHTSA, lawyers, dealers, etc takes a couple of months at least.

it cannot be perfect, but at least is an attempt. Some will consider seat warmers essential, and some need the vanity lights. A lot will disagree with whatever Ford decides they can do.

If you don’t like the arrangement, you can always wait longer or find alternatives,.

 

[Drex]

...

If you don’t like the arrangement, you can always wait longer or find alternatives,.

No, you cannot wait longer, they will ship the Bronco under your reservation banner and that is it, take it or leave it. Non-refundable deposit? Ford doesn't care, take it or leave it. You want to wait to get all the stuff you ordered? Come back in a year or two, lose price protections and eat 3 or 4 years of increases from inflation. Ford doesn't care.

Ford is in the business of making money, not vehicles.

If they found they could make more profit from selling Sync 4 systems to other manufacturers and selling the data captured to Google, they would do that instead. If bedazzled jean jackets can be produced that make more profit than Ecosports (and I submit that they could), you would see shiny jean jackets with Ford Logo's on them.

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