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July 15th 2020 reservation, converted to an order in January 2021. Badlands/4DR/Sasquatch/Dualtops/AnimaterBlue/Towing/Lux - basically all the stuff they didn't have. Converted to a MY22 in October 2021. They've finally built it and shipped it to Denver. Only for the windshield to be damaged and dealer won't fix it until corporate signs off on the claim. Its now 2+ years after reservation and several concessions on color/tops/etc.
In advance of going in to take delivery I asked them to look at the credits available (Schomp Ford). They said no customer satisfaction funds available. $825 rebate shows in smart vincent for part of the price protection (I guess they mail the other piece after delivery).
Anyone had experience getting credit(s) lately? Ideas?
At this point, I'm tempted to tell them to just keep it.
Ford chat claims to have no idea, phone number says its up to dealer, Schomp Ford says if its not in smart vincent they won't give credit.
In advance of going in to take delivery I asked them to look at the credits available (Schomp Ford). They said no customer satisfaction funds available. $825 rebate shows in smart vincent for part of the price protection (I guess they mail the other piece after delivery).
Anyone had experience getting credit(s) lately? Ideas?
At this point, I'm tempted to tell them to just keep it.
Ford chat claims to have no idea, phone number says its up to dealer, Schomp Ford says if its not in smart vincent they won't give credit.
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