How Do I Know If Dealer Placed My Order?

[G-Man]

Left deposit on a new order vehicle over 2 weeks ago. Was told I would receive acknowledgment e-mail but haven’t heard a thing. Waiting 2 days for dealer’s reply. Is there a way to get acknowledgment from factory?

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[KTP 30]

Call the dealer!

 

[Greg2060]

When I placed my order back in 2021, the dealer printed out the DORA ( Dealer Order Receipt Acknowledgement) and had me confirm that all the options I wanted were correct and part of the order. I got the confirmation e-mail from Ford within minutes of him placing the order. The DORA also includes an order number which I think you will need if you try to contact Ford directly. Keep pressing the dealer, and have them send you the Dora so a least you know they didn't screw anything up.

 

[Barbara Z]

Left deposit on a new order vehicle over 2 weeks ago. Was told I would receive acknowledgment e-mail but haven’t heard a thing. Waiting 2 days for dealer’s reply. Is there a way to get acknowledgment from factory?

I got an email from Ford the next day. Check your spam folder (that's where I found my first email from Ford).

The dealer needs to give you the order number. You also need to create an account at Ford.com. With the order number you can track the status of your build on the Ford website. You should also get a VIN fairly early in the process.

 

[Figmo]

Bought my Bronco totally online. Never so much had even sat in a Bronco before nor even met the sales guy until a year later when I was able to pick it up. I was worried about this same thing at first. But then checked my SPAM folder and found several emails from Ford.

 

[stoapostrophe]

Left deposit on a new order vehicle over 2 weeks ago. Was told I would receive acknowledgment e-mail but haven’t heard a thing. Waiting 2 days for dealer’s reply. Is there a way to get acknowledgment from factory?

How long did they quote you on the build/delivery?

 

[swamp2]

...the DORA ( Dealer Order Receipt Acknowledgement)...

^ This.

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