Get your money back already? I'll be cancelling ASAP once I get a response from someone selling me their OEM top.Well had to throw in the towel today. I asked them for a reason I should hold on and none was provided. They seem to be able to post content of other products regularly so why not a quick video for those who placed orders showing what the manufacturing problem was, and how it has been fixed just to let the order holders see what is going on and why we should hold out? To say I'm disappointed is an understatement.
Love the aesthetic and the one piece option but this has dragged on for too long with the exact same response. Clearly something major is wrong and can't be figured out. I'm not sure I could stomach buying it without some real world testing in paying customers hands at this point. A one year warranty on something that is giving them this much of a headache to build is not enough IMO. Speaks volumes when even the few "influencers" who received tops don't post any follow up content (what is with that?).
They have had my money for nearly two years and I'm tired of feeling like a fool. Yes that is how they make their customers feel by feeding us the same BS every 60 days or so. You have to be an idiot to believe it is simply a labor shortage and assembly takes longer than expected when you are going to do half of it anyhow when it arrives. I hope this eventually works out for those willing to hold the course. What a lesson in what not to do in communicating with your customers. For now I'm on the waitlist elsewhere. Hope it works out for you patient order holders and ADV!
Sponsored