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flowingaway

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I wonder if the fellas at @ADV Fiberglass think they're gonna be cute and stay silent then BOOM big surprise everyone's is shipped!! Hooray!

If so, they should reconsider. They should be on this forum answering questions and giving actual detail. This isn't Instagram, it's a forum dedicated to nothing but Bronco and accessories. This isn't the right spot to hit people with quick non-answers and fancy infomercial videos and that be sufficient. Especially considering how overdue these tops are for those who ordered already.

They should be on this site daily giving updates. Go into actual detail, show some pictures taken with a smartphone right then and there, be transparent about whatever struggle is going on. Show the people what the struggle is.

Going radio silent is the worst thing to do at this point. It totally takes the narrative out of @ADV Fiberglass hands and all that's left is speculation from members.

Absolutely awful and backwards way of customer service that I would never recommend any company ever attempt.
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CTwaterfowler

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All a matter of your opinion.

BTW, they have a 1 year warranty, you can find it on their website.
[/QUOTE
I wonder if the fellas at @ADV Fiberglass think they're gonna be cute and stay silent then BOOM big surprise everyone's is shipped!! Hooray!

If so, they should reconsider. They should be on this forum answering questions and giving actual detail. This isn't Instagram, it's a forum dedicated to nothing but Bronco and accessories. This isn't the right spot to hit people with quick non-answers and fancy infomercial videos and that be sufficient. Especially considering how overdue these tops are for those who ordered already.

They should be on this site daily giving updates. Go into actual detail, show some pictures taken with a smartphone right then and there, be transparent about whatever struggle is going on. Show the people what the struggle is.

Going radio silent is the worst thing to do at this point. It totally takes the narrative out of @ADV Fiberglass hands and all that's left is speculation from members.

Absolutely awful and backwards way of customer service that I would never recommend any company ever attempt.
That is a very well thought out and phrased post.
Unfortunately , the cards have Been delt and we are at their mercy.
Unless you cancel and get your money back. And that dosent work for me. I th I nk there top is exactly what I need.
Sooo I wait and wait in misery in the cone of silence.
 

Kjbeggs

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As much as I agree with what you're saying, and would LOVE more transparency from @ADV Fiberglass, if the past several months have taught me anything, it's that that is NEVER going to happen. (In their defense, for the first few months of this debacle, they seemed to be pretty forthcoming, but the past several months have seemed like the most covert operation ever).

When all you hear is "it's no big deal. Don't worry about it", guess what?
It's a BIG deal and you should worry about it.

Like others have said, I feel kinda' caught in the limbo of letting them keep my money and hoping for the best, or asking for a refund and going to the back of the line elsewhere.
(I think they are counting on this to keep buyers on the line as well. If Anderson had a 30 day turnaround right now, @ADV Fiberglass would be in big trouble).

Also, because I don't think we will ever get real answers as to what caused these delays and what exactly the quality issues entailed, I feel like I'm always going to be waiting for the other (defective) shoe to drop even after I get the thing.

And finally, for the love of Dog, how have we STILL not seen one byte of evidence the sound-deadening/headliner even exists???
 

CTwaterfowler

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As much as I agree with what you're saying, and would LOVE more transparency from @ADV Fiberglass, if the past several months have taught me anything, it's that that is NEVER going to happen. (In their defense, for the first few months of this debacle, they seemed to be pretty forthcoming, but the past several months have seemed like the most covert operation ever).

When all you hear is "it's no big deal. Don't worry about it", guess what?
It's a BIG deal and you should worry about it.

Like others have said, I feel kinda' caught in the limbo of letting them keep my money and hoping for the best, or asking for a refund and going to the back of the line elsewhere.
(I think they are counting on this to keep buyers on the line as well. If Anderson had a 30 day turnaround right now, @ADV Fiberglass would be in big trouble).

Also, because I don't think we will ever get real answers as to what caused these delays and what exactly the quality issues entailed, I feel like I'm always going to be waiting for the other (defective) shoe to drop even after I get the thing.

And finally, for the love of Dog, how have we STILL not seen one byte of evidence the sound-deadening/headliner even exists???
More excellent points.
You guys are capturing my feelings exactly.
The stated 24 week wait at AC, is styming adv cancelations.
I wonder what adv is telling prospective customers.my two friends are not going to order one until they see mine.
Does this classify me as an influencer and therefore bump up my scheduling
 

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Kjbeggs

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If Turn Offroad gets a hard top in the market soon, ADV will be in trouble.
https://www.bronco6g.com/forum/thre...ffroad-oem-hard-top-cut-in-half.77794/page-10
Sounds like they are trying to be the "Anti-ADV"...
"We're hoping for a late October/ early November release date. (Barring any unforeseen supply delays). The reason we're not doing any renderings for presales is because we don't want to take any money/ deposits until we have a working product that's been tested and is ready to be produced.
Since the original posting the decision has been made to build the tops totally in house rather than contracting out certain parts of the process which has added some complexities to the project, we should be finished with our molds by the end of this month. We will definitely be making a big splash when we have photography and video to show. "

Shots fired!
 

j_marinelli

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doccoch

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they are currently dishonest. nothing else to call them when they aren't forthcoming to customers who have already given them money.

literally insane how they keep touting the product as if it was released a year ago.

"12 week delivery"... for the last 104 weeks

I wonder how many are actually close to moving on from their Bronco all together (after the newness has worn off) while waiting?
 

evilletruck

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It seems ADV went silent for a while, and the only thing that got them talking about their tops again was the announcement of the Armadillo, top. Which seemed to put ADV into hyper mode and the closest to a delivery yet.

Then they hype died down, its obvious that theres not going to be any Armadillo tops delivered any time soon either so ADV went back to rest mode.
 

JediMcMuffin

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It seems ADV went silent for a while, and the only thing that got them talking about their tops again was the announcement of the Armadillo, top. Which seemed to put ADV into hyper mode and the closest to a delivery yet.

Then they hype died down, its obvious that theres not going to be any Armadillo tops delivered any time soon either so ADV went back to rest mode.
I'm curious to see how fast Armadillo starts turning things out. They did the fab on my Raket roof rack, and there was only a 1-week hiccup to correct an issue with some rivnuts. They were extremely clear with communication.
 

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Ninjak

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It seems ADV went silent for a while, and the only thing that got them talking about their tops again was the announcement of the Armadillo, top. Which seemed to put ADV into hyper mode and the closest to a delivery yet.

Then they hype died down, its obvious that theres not going to be any Armadillo tops delivered any time soon either so ADV went back to rest mode.
I spoke with Armadillo about their top delivery time, near the end of last month. They told me if I ordered in early Oct, I would have it the 2nd week of Dec.

I am truly tempted to pull the trigger.
 

evilletruck

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I spoke with Armadillo about their top delivery time, near the end of last month. They told me if I ordered in early Oct, I would have it the 2nd week of Dec.

I am truly tempted to pull the trigger.

Well I hope thats true, but am waiting to see customers start getting deliveries before believing it.
 

Bluewheels

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@ADV Fiberglass:

I am about at the end of my rope.

Thousands of dollars up front, many many months ago. An email in May proclaimed, in effect, HERE THEY COME!

it's October 11, and besides a few videos, which have since gone silent, there is nothing of any kind to explain what is going on - or even a general timeline. It's hard to tell if you're on a good path to producing these tops, or still just trying to figure it all out. I can't even tell if this has urgency on your side.

I shouldn't have to reach out to you for the information; you should come to us with it. Note that you have prospective customers watching this thread and seeing it spiral. It's a very bad look for your business.

An honest update is necessary. Whether through this forum, or to your paid customers via email.

Thx.
 

GroovyGeek

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The fact that the forum mods are allowing them to remain on here speaks volumes as to whether their priority is the users or sponsors. Sure, the sponsors pay the money but without the users they would not be here.

Why aren't you guys filing BBB complains against @ADV Fiberglass? I can't imagine any one of you will be a repeat customer for anything from them, even if they eventually deliver? That may prompt them to provide some update.
 

Dude1967

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I spoke with Armadillo about their top delivery time, near the end of last month. They told me if I ordered in early Oct, I would have it the 2nd week of Dec.

I am truly tempted to pull the trigger.
Same here. Would like to see more pics and info but like the idea of a solid top
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