4/24/2023 Build Week

[abisen]

Same

Just a little bit of transparency and proactive communication would have gone a long way, especially after waiting for 800 days (I know some here have been waiting much longer).

Stupid me I made plans for Jun 15th road trip, assuming that April 24th build should arrive in 7 weeks...

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[malt_liqueur]

I couldnt wait, I went ahead and reached out to support chat my Bronco has been shipped via CSX. She gave me the railcar number and a new expected delivery date of May 31.

now I have to figure out how to track CSX cars!

 

[Shawshank]

I couldnt wait, I went ahead and reached out to support chat my Bronco has been shipped via CSX. She gave me the railcar number and a new expected delivery date of May 31.

now I have to figure out how to track CSX cars!

What does your online tracker say? I’m curious lol

 

[snownow]

Well good news. I got my Your Vehicle is on the way email today!!!!! Should be here by the 4th... or so i have been told. Got CSX info, and it's on its way to Indiana.

 

[malt_liqueur]

What does your online tracker say? I’m curious lol

It went backwards today.

 

[Shawshank]

Ya I just did chat ford. Just useless. Pretty sure they just looked at the same tracker I am because the just gave me the tracker link and said “if it’s in production that means it’s in the process of being built at one of our factories”

acting like it hasn’t gone down the line yet. When my mods have activated and I have a tear tag. Honestly I think I’ve only gotten bots on the chat. Because their answers seem very copy/paste.

sorry don’t mean to be a downer. Just getting melancholy with disappointment.

 

[snownow]

It went backwards today.

I would call marketing.

 

[malt_liqueur]

I would call marketing.

I did, and they told me it shipped out today

 

[Brian803]

It went backwards today.

Mine did this right before it shipped, from what I read it's usually a good sign. Fingers crossed we all get our production line photos too.

 

[FloridaBroncoPipeDream]

It went backwards today.

This means that your Bronco has left the factory but prior to be loaded on a truck to take to rail yard or dealer.

 

[The Bronc]

Ya I just did chat ford. Just useless. Pretty sure they just looked at the same tracker I am because the just gave me the tracker link and said “if it’s in production that means it’s in the process of being built at one of our factories”

acting like it hasn’t gone down the line yet. When my mods have activated and I have a tear tag. Honestly I think I’ve only gotten bots on the chat. Because their answers seem very copy/paste.

sorry don’t mean to be a downer. Just getting melancholy with disappointment.

Don’t use the bot chat, call and speak with a live person.

This means that your Bronco has left the factory but prior to be loaded on a truck to take to rail yard or dealer.

That may be true in a perfect world, but this is not reality for me. Mine has been in transit since 5/20 and just moved to “order confirmed” at 3:00 this afternoon.

 

[Scoops McGooch]

I couldnt wait, I went ahead and reached out to support chat my Bronco has been shipped via CSX. She gave me the railcar number and a new expected delivery date of May 31.

now I have to figure out how to track CSX cars!

Had the same! Checked the tracker and have never been happier to go backward in this process and see “Order Confirmed”.

Immediately went to Ford CS chat and they said it has shipped and provided the rail car #!

 

[The Bronc]

Had the same! Checked the tracker and have never been happier to go backward in this process and see “Order Confirmed”.

Immediately went to Ford CS chat and they said it has shipped and provided the rail car #!

Can someone drop the link to the Ford chat? I want to try to get my railcar number

 

[snownow]

Can someone drop the link to the Ford chat? I want to try to get my railcar number

https://www.ford.com/help/contact/

Click the start chatting button

 

[The Bronc]

I was able to get my railcar number. Can someone post the link to look up the car?

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