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@Qasimateen I dug a little deeper and see a dealer tried to update your APIM on 5/8 and 5/9, but the update attempts failed. I asked for a second set of eyes to take a look at your truck in case I missed something, and he also sees nothing wrong with your truck. We may have a way to get you over...

Your truck is on Sync 21091 which is indeed software from 2021. The server is showing an APIM update available for you. Your modem is properly provisioned and your truck is talking to the cloud just fine. I have no good explanation as to why you aren't getting updates. On the surface, everything...

You can update it yourself, but it requires a $540 adapter, a 20amp power supply and a windows based laptop with FDRS. What I am confused about is that 6.1.0 is an update MUCH newer than the one that gave you full-screen phone capability. That feature was enabled with OTA 3.5.3. Post or send me...

Unless you have an active OTA queued to download/install on your vehicle, checking for updates will either a) tell you you're up to date even if you're not or b) show you the last update your vehicle received. The only way to check what modules have pending updates on any vehicle is with Ford's...

Oh, so they did do power balance test. In hindsight, looking at the tech notes would have been a good idea. Once i determined the issue was not software related, I asked someone with more mechanical knowledge than I have to look into it. We spoke a bit more and he did mention if everything else...

I don't want to derail this thread talking about a different update, but if you see other people reporting the same thing, I would recommend you start a thread to see how widespread the problem is. If enough people are affected by the issue, Ford will take notice. They have people monitoring...

It is supposed to, but it does not always happen. This updated caused many complaints on the F150 forums for people with the B&O 8 speaker system. Hopefully it isn't the same thing here. There are F150 owners who have been waiting for months for the fix...

Since your VIN was in the pics you posted, I decided to take a peek and see if I saw anything that can help you. These are the codes your truck reported the last time it talked to the mothership. The truck is reporting some weird lost comms codes between the IPC and several modules that is tied...

Updates that require the vehicle to be inhibited have a 30 day timer before they will expire. As far as I know, there is no way to get rid of that message other than to wait for the OTA trigger to time out on the server.

This is what the strategy changed on the Mach E and Lightning. On the F150, it changed the strategy to -FBL. Not sure what the changes were for the Bronco. I'd need a VIN to check. Some are, but most are not. In most cases, APIM, GWM TCU and some IPC updates must be installed in a...

VIN?

Yes, it's terrible. Ford is aware and they have sent bulletins to all dealers. There is nothing you can do but deal with it until they figure it out.

This issue has been going around for a while. There is an OTA that is being sent out to other vehicles that address this. The OTA is 23-PU113-UNX-DC and it is the first OTA Ford has ever released that states WiFi is required. The reason that it is being pushed by WiFi is because some of those...

I would love to be of more help to you guys with this, but again: Without a VIN to check things out on Ford's back-end, I am working blindly.

I would need the VIN to look into the issue further. PM is fine if you prefer to keep it off the forum.

That is how I have my settings in my truck and location works fine.

The nav system is not what reports the vehicle location to Ford. This is most likely a misconfigured TCU.

Disregard this. After speaking to my contact, even if Fordpass features work, it still could be a config issue in the TCU causing this. Without a VIN, I'm working blind, though. If anyone is serious about getting help with this issue, lmk. If you know how to pull your as-built data from the...

Ok, so if Fordpass works, then it is not what I though it was. To you and everyone else with this issue: Has it been there for a while, or did it start doing it recently with the new version of the Fordpass app?

Do any of your connected services work? Send me your VIN. I may be able to help.