Their product is pretty bad. I’ve been in 3s, Ys, Ss, and Xs. The S is really nice. The rest are really quite cheap. Most Tesla owners that drive an EV 6 feel like they got ripped off by Tesla. Especially if they paid 15k for vaporware.
Tesla had a great charging network as a carrot, but they...
The worst part about these issues is being ignored. Imagine if someone consistently followed up with you. This is an extreme case, so it's not like they would have to follow up with everyone. Just the folks who are really getting screwed. If that happened, how much more relaxed would you be...
Not that every dealer will go through the trouble (unless they suspect something), but once you remove a tune, isn’t there something stored in the computers indicating that there had been a previous modification?
Capitol Ford has been pretty decent with me, but I haven’t gone there too much.
I ended up using Campbell Ford Performance. They were fast and friendly.
https://yelp.to/5ByiTWaDCr
I purchased the tune from Levittown: https://www.levittownfordparts.com/sku/m-9603-b27.html