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DealerInsider

DealerInsider

First Edition
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First Name
Tom
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A stolen FE reservation
Your Bronco Model
First Edition
Clubs
 
You're attempting to change a timestamp on a new reservation?
This. This is why.
Yes, I see that its the same person that's having difficulty with their original reservation but it's this kind of monkeying around that gives people pause.
? idk if u are saying im monkeying around or ford...i cant change the timestamp, but Ford can...it was at their recommendation, not mine

btw, my timestamp is before theirs, so if it got messed up, i would just make my timestamp their order
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Bronco21fan

Black Diamond
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Angelo
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NewJersey
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2021 bronco black diamond 2 door Sasquatch
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Black Diamond
Clubs
 
why would you lose $400? they have no right to keep it...nothing has happened
my Pricing sheet for my vehicle already has the sales tax worked into the price and document fees and at the bottom it says deposit non refundable
 
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DealerInsider

DealerInsider

First Edition
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Tom
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A stolen FE reservation
Your Bronco Model
First Edition
Clubs
 
my Pricing sheet for my vehicle already has the sales tax worked into the price and document fees and at the bottom it says deposit non refundable
they cant keep $400 for clicking a button...i would call and talk to the GM...if the GM doesnt help you, and u need any advice, feel free to dm me
 

martyb

Badlands
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Marty
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Winneconne, WI
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GMC Sierra Denali, VW Atlas
Your Bronco Model
Badlands
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I got a call from the Bronco Reservation team following up on my issue the other day. They said I could switch dealers or revert back to a reservation. Super good service, they are trying....
 

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Petert69

Badlands
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Peter
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Phoenix, AZ
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2022 Bronco Badlands SQ, 2014 4Runner Trail Prem
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Badlands
Clubs
 
So, I placed my order last Thursday with a local Phoenix dealer. When I asked about the order number the salesman told me that he should have a VIN in 3-4 weeks when things get scheduled.

I logged into my Ford account today and checked My Reservations & Orders and there was my Order. Only it was not the model we agreed upon. I ordered Badlands and the website says it is for an Outer Banks.

I plan to call them in the next couple of days but wondering if this means they are monkeying around with my order to fill someone else's or if they plan to claim ignorance in 8-10 months when it is ready...
 
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DealerInsider

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A stolen FE reservation
Your Bronco Model
First Edition
Clubs
 
Maybe the dealerships that converted customer reservations should lose a couple months of Bronco stock orders. ?.
HappyReflectingLemming-max-1mb.gif
there is a dealer in our region that went in & converted all of their res & the rep is trying to fix it
 
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DealerInsider

DealerInsider

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A stolen FE reservation
Your Bronco Model
First Edition
Clubs
 
My dealership converted my reservation to an order without my consent and I called the 1-800# and they told me to call the dealership and have them turn my order back into a reservation.
this is possible...cancel in WBDO, but the reservation turns blank where the "process offline" link is
 

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Dennydizzla

Outer Banks
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Kevin
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Boston
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Outer Banks
Just noticed my dealership converted my order without my consent. Will be calling them tmrw
 

BadlandsCable

Badlands
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Brian
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Phoenix, AZ
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2017 F250
Your Bronco Model
Badlands
Clubs
 
So, I placed my order last Thursday with a local Phoenix dealer. When I asked about the order number the salesman told me that he should have a VIN in 3-4 weeks when things get scheduled.

I logged into my Ford account today and checked My Reservations & Orders and there was my Order. Only it was not the model we agreed upon. I ordered Badlands and the website says it is for an Outer Banks.

I plan to call them in the next couple of days but wondering if this means they are monkeying around with my order to fill someone else's or if they plan to claim ignorance in 8-10 months when it is ready...
Which Phoenix area dealer?
 

Petert69

Badlands
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Badlands
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