Mine is cracked in the same exact way, that combined with the blemishes I am sending it back. Ford Performance customer service said no exchanges, so return it is. Check yours, apparently lots of QA issues going on..
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Waiting on mine to ship.
Why does it feel like these kits were left over from intended braptor builds?
Why does it feel like these kits were left over from intended braptor builds?
Got my in the mail!! Shout out to @derichio02 for selling his order to me.
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I'm still interested in seeing a photo of the backside of the mount before installation. Can someone snap & post a photo?
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I’d like to see a video of the easiest way to do it,or how hard it was for one person.
The packaging was truly astounding. Wasteful, yes (boxes within boxes within boxes), but there was zero chance those items were going to be damaged during shipping. If your plate is cracked, that happened at the factory, which is more damning for their QA.
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Well…crap. Guess mine’s going back too
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How easy was the return? Would be nice to just drop at a dealer, but I know that would be too easy since it was mailed to my house
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Given how many have been posted here with cracks/blemishes, I’m wondering if Ford did a dent/scratch sale to offload inventory while retaining decent profit.Well…crap. Guess mine’s going back too
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Contact the tech line and warranty. They are aware of the issues. They replaced my hinges, exoskeleton and bolts.. Because I had a bolt get stripped, I had to destroy my exoskeleton to get the hinges off. A few pics and emails and they took care of it.Well…crap. Guess mine’s going back too
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You can also chat with them on the performance parts website.
I cancelled my order before shipment so I haven’t been able to examine up close. My speculation is the cracks are due to thermal cycling and the bond between the metal plate and plastic is cracking as noted.
Perhaps making so fast and not letting fully cure before shipping? Obviously demand is high as they went on temporary back order almost immediately.
I might add that having a scratch & dent sale is perfectly acceptable….as long as the consumer is AWARE that is the type of product they are receiving. The FP site doesn’t disclaim that so I think it’s an unexpected manufacturing issue of sorts and not an intentional scratch & dent sale.
I picked up this and installed it, replacing one hinge at a time using a sawhorse for a bit over two hours. I cannot be happier with the results!
Installing mine tonight, just wanted to confirm a couple things I’ve read in this thread:
- I’m planning to just have my son and a table w/ jack help me hold the tailgate as I replace the hinges. Is it necessary to do steps 3-6?
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- Also, I read that the internal portion of the hinge, the existing piece is the same as the one in the new kit - can anyone confirm? No need to replace if they are the same.
- I didn’t get a new bumper stopper in the package, how necessary is it?
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