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Has anyone ordered a manual from Helm Inc recently? I just purchased a brand new 2023 Bronco at the end of May that was sitting on a dealer lot for 6 months. I noticed that there was no manual in the car and the dealer said Ford stopped issuing them due to a digital manual in the car. Digital doesn't cut it for me as you can't access it if the battery is dead or car won't start. I called Ford and they said to contact Helm to order one. I placed my order over a week ago and this morning I noticed a credit back from Helm. After calling to inquire, Helm told me that the order was cancelled because Ford notified them that they are discontinuing the physical manuals and only going to digital. Helm said they were told they needed to cancel all existing orders.
Has anyone experienced the same thing with Helm? Where are we able to get physical manuals without having to print them out ourselves?
Has anyone experienced the same thing with Helm? Where are we able to get physical manuals without having to print them out ourselves?
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