Yeah that’s ridiculous. I would have pulled it off also. Some service advisors are just very clueless unfortunately.What is interesting here is that they are designating it as a safety recall.
When my window was rattling, I stopped and pulled it off the rest of the way and drove to the dealer.
The lady at the service desk, said I should not have pulled it off myself because
Ford may not recognize it as a warranty item since I took it off the handles
where it was barely attached.
Apparently, I was supposed to drive 10 miles to the dealer with a window hanging on with some dripping adhesive.
I am glad another gentleman came over, took pictures and said he will send it in
recommending that it be covered by warranty.
That was only one week after I had bought the vehicle.
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