I get his frustration. Been there done that with my Braptor.have you have ordered a German car during an pandemic >> https://www.caranddriver.com/news/g38179550/new-cars-tech-features-missing-chip-shortage/
as a consumer, you have the ultimate power >> you can walk away and not buy a Ford product.
I ordered a Land Rover Defender (actually now and Indian carmaker) and the Raptor the same week in March. I was promised a Sep delivery for the defender and was sold on a July delivery on the Raptor (from a dealer allocation).
The highly specced defender was built in Slovakia, railed across Europe then car carrier through the Panama Canal delivered second week of September with everything but a spare key. I had promised build dates, shipping and delivery dates and Land River hit them all. It was missing a couple parts with chips when it first rolled off the line. Did they park it in some backlot and provide no information on what was going on? Nope, they shipped it all the way down the supply chain where the the parts met the defender for installation at the port in LA. That’s how you run a supply chain.
Also with the Defender they raised the price mid model year but refunded the difference between MSRPs at time of delivery. Lucky I actually got a 22MY Raptor or I’d be out another $5k.
But I am still waiting for that second Defender key. If I lose mine the car is a brick.
The Raptor missed every single date that was communicated. Rescheduled 5 times, stuck on chip hold for weeks and arrived 5 months after the dealer projected and 4 months after my first blend date. Ford supply chain (inbound and outbound) and production planning remind me of a roomful of windup monkeys bashing symbols together
Couldn’t be happier today with my Raptor after a couple weeks, but I absolutely hated the process with Ford and I realize I’m actually one of the luckier ones. First time I’ve bought a Ford, probably the last.
Ha ha sorry, but that was cathartic
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