*** DIRT MOUNTAIN Broncos - Built, Shipped, Delivered Tracker***

[Papa Smurf]

Question for those that received their built emails: did the PTI info on the FordEtis site change your "last checked" dates right before you received your built status?

Mine, no. Others have. The aemservices data used to be a more reliable source but I guess Ford shut that down on us.

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[Headsong]

Mine, no. Others have. The aemservices data used to be a more reliable source but I guess Ford shut that down on us.

Yeah, really sucks even more now that we can't access that and see anything that changes. Now I'm left to pizza tracker and PALS hoping it might ship without any notice....just shouldn't be like this these days.

 

[Tricky Dick]

This is why I don't gamble.

FOMOCO is working on my PM!

 

[TBrock]

I also sent a PM as I'm a 6/28 blend showing shipped with no build/shipped email/date and the tracker shows an estimated delivery of 8/2...

Just to follow up on my post. I did get a response from Ford, and they were going to be looking into it and escalating things. I'll follow up with a more detailed response, but I'm not super hopeful. They directed me to the tracking site, which I'd literally provided a screenshot from so I think just in general, there's a huge disconnect between the teams that are handling the customer service, and then anyone who actually has any pull or answers as to what's going on with the broncos like mine that have been in purgatory since late June.

 

[StyleGuy]

Even though mine was released a month ago I still check this thread everyday hoping for an end. It's so wrong what Ford is doing to the very people that are the most enthusiastic for the Bronco. At this point they should just build new Broncos for everyone still on the mountain or awaiting an airbag. This is my first Ford and after all this BS it may be my last.

 

[homeslice5177]

Just to follow up on my post. I did get a response from Ford, and they were going to be looking into it and escalating things. I'll follow up with a more detailed response, but I'm not super hopeful. They directed me to the tracking site, which I'd literally provided a screenshot from so I think just in general, there's a huge disconnect between the teams that are handling the customer service, and then anyone who actually has any pull or answers as to what's going on with the broncos like mine that have been in purgatory since late June.

I have spoke to three associates in the last three weeks. They all said the same thing. Still have not heard shit

 

[SkyKing]

Hi there, go ahead and send us a private message with your full name and order number, I’ll look into this for you. Thanks!

I will try that too - I have the similar situation. 8/13 blend. Still "in production" with ETA of 9/21 and NOBODY will provide any insights. Hard to believe that my reward for being first in line is to receive the very last of the outgoing model, while people who got in line after me are going to be receiving 2022s before I get my outdated 21. I guess Ford thinks I should eat that year of depreciation for the car it didn't deliver.

 

[TBrock]

I have spoke to three associates in the last three weeks. They all said the same thing. Still have not heard shit

Yeah, they gave me a case #. I'm hoping that given mine being maybe one of a dozen remaining from the June builds, that there will be a bit more urgency. Not that it's not as important for people with Sept/Oct builds who are still waiting, but from my reading of the dirt mountain tracker, mine should've been delivered already.

 

[SkyKing]

Hi there, go ahead and send us a private message with your full name and order number, I’ll look into this for you. Thanks!

What medium are we supposed to use to send them a private message (email, forum, twitter?) and what address/handle are we to use?

 

[BroncoFLX]

So I did end up hearing back from the Ford marketing team after PM'ing them, and it was another huge nothing burger.

They can't tell me anymore than my dealership can (which is next to nothing), they passed along a link to their useless tracker tool that everyone already knows about, and they "escalated" my situation to the ethereal abyss where it will remain unresolved.

On a side note, I was recently contacted by a writer from a major car magazine about my Bronco ordering experience -- and while I very much want to relay positive feedback (lifelong Ford fan here from a family of fanboy Ford owners), I fear that I'm running out of positivity and excitement

 

[TheeBullhead]

I will try that too - I have the similar situation. 8/13 blend. Still "in production" with ETA of 9/21 and NOBODY will provide any insights. Hard to believe that my reward for being first in line is to receive the very last of the outgoing model, while people who got in line after me are going to be receiving 2022s before I get my outdated 21. I guess Ford thinks I should eat that year of depreciation for the car it didn't deliver.

Don’t you dare try to take the title of “very last” from me! It’s the only thing I have left.

 

[RednWhite89]

Question for those that received their built emails: did the PTI info on the FordEtis site change your "last checked" dates right before you received your built status?

Mine did not. Some did. I don't think it's a reliable metric.

 

[Headsong]

What's puzzling to me is that @Ford Motor Company offers to help, and I do believe they want to, but then can't. By now they should know that they can't get any information, either? I keep wondering who up top has put the lid on any updates to us sitting out here. And why? Is there some good coming from this?

 

[CO-Bronco]

Still waiting on my Dirt Mountain Bronco Built 8/9/21 Wildtrak 4DR High with Tow in Iconic Silver. Still says in production and both the dealer and Bronco customer service have no Idea what is going on beyond it saying pending update since October. Looks like I'll be getting my 2021 Bronco in 2022.

Super sorry to hear this - I'll add you to the Dirt Mountain Tracker now.
Kindly let us know when your status finally changes away from "In-Production".

 

[CO-Bronco]

You can mark me as delivered. It arrived at the dealership tonight.

Congrats Chad!! That didn't take long to ship at all!

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