- Thread starter
- #46
so long story short for all the people wondering, I could have and should have done better, but I work a lot, have 4 young kids and didn't know any better til it was too late. I put down the $100 reservation on announcement night. i really want one of these. we had one of the previous gen 2 door bronco's when I was young in baby blue with a white top 1978 i think. fast forward months later after a lot of garbage emails and delays, the dealer converted my reservation to an order assuming I had configured it online without ever talking to me in person at all. Then I noticed the ford email and said 7 speed MT. I immediately called the dealership to find they had been "texting" an old home phone number I had on file with them, and when they did not get a response they just converted it. If I had to guess it was because they wanted it with my early reservation either way. I went in several times, called the bronco number 3 times asking how to get it changed, and asked the dealer if I could come in and talk to the rep when he was there and was told no. so basically everything I learned about the ordering system, the different codes and such was all on the forums the last few weeks. the dealer shared very little. Actually the day the thing came off the truck i got a text, late on Saturday saying, your bronco is here, I had them pull it in the service dept. We are closed now but you can come in Monday and see it. I am now making a stink there and they seem to get the hint and are trying to work a deal to trade for one of their mannequins as soon as they can sell it.I’m really failing to understand how this happened. Not that a dealer messed up, but that nothing has happened to right the ship. If you have proof that your dealer ordered the wrong spec you have recourse with Ford. Don’t take delivery and raise a holy shit storm. Start googling Ford regional sales managers and bother them until this they do something to get you to stop.
I’m pissed on your behalf. If I were you I wouldn’t just accept it. Email Levine, start bothering people until they do something. No shot with how important this launch is Ford wants it getting out that their idiot dealers are screwing their customers this hard by not even ordering the right vehicles.
There are times to follow the process laid out by Ford, but this isn’t one of them IMO.
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