Upper Ball Joint Issue - Not Recall Related

[dpAtlanta]

I took my 2024 Badlands SAS with Hoss 3.0 to Off Road Warehouse (ORW) for a leveling kit. My Bronco has 6800 miles and has not been off-road yet......... but it definitely will be.
ORW called me and said they will not install the leveling kit due to an upper ball-joint issue. They could have easily just installed the kit and sent me on my way after collecting my $$$$. But they didn't....... kudos to ORW for being honest and customer oriented!

They made a video of the issue:

The nut cannot tighten the joint due to the shank hitting the base of the nut and not tightening the ball joint.

I took it to a Ford Dealership and they checked it out and said it was fine.... I fired them!

I then went back to the dealership who sold it to me, and they agreed this is bad.
This is on BOTH sides!
They have had the Bronco for a week and said they will have to investigate and probably get a Ford rep. involved since my vehicle is not involved on the "loose upper control arm nut" issue.

Here is my video that I made and sent to the dealership who said it was fine after they did their inspection.... they have yet to respond after I sent this to them.

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[Ducati1098]

Doesn’t make any sense. If it’s that loose with the nut tightened, there would be thousands on the road right now with the same concern and a very obvious noise over any bump.

None of the parts have changed that I can see, something doesn’t seem right.

Curious to see how this plays out. I think I commented on this in one of your other posts, but the washer on that nut should take up enough room so the stud sticking down pasted the knuckle is a non-issue.