Reservation canceled! I didn't do it! - RESOLVED!

[Nobody]

UPDATE #1 - I'm on life support with an extremely faint pulse.

I spoke with Ford and they are assuring me my reservation is NOT cancelled. They don't know why it's showing that way in my account and can't fix it. It's still too early to call my Dealer.

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[Toccoa]

Okay, so I'm on life support with an extremely faint pulse. I spoke with Ford and they are assuring me my reservation is NOT cancelled. They don't know why it's showing that way in my account and can't fix it. It's still too early to call my Dealer.

Hang in there man! Hopefully, they can find someone to set it straight.

 

[dejones64]

Not a bad idea to check your reservations multiple times a day. I'm hearing some nightmarish stuff out here. Thank goodness for the honest dealerships.

 

[Drex]

Not a bad idea to check your reservations multiple times a day. I'm hearing some nightmarish stuff out here. Thank goodness for the honest dealerships.

That will allow you to start complaining at Ford AFTER there is a problem. You might want to have a talk with your dealer before that point and before it might be unrecoverable.

 

[Rogues Gambit]

Hopefully it gets resolved soon enough for you to have your beast by this year.

Sucks OP, but shit happens, and fortunately, looks like it's being taken care of

 

[FATHORSE]

I cant imagine what's going to happen if we decide we want a different color in march. Oh, looks like you cancelled your order. DOH~! good luck man. Might happen to more of us.

 

[Uwdawg631]

Okay, so I'm on life support with an extremely faint pulse. I spoke with Ford and they are assuring me my reservation is NOT cancelled. They don't know why it's showing that way in my account and can't fix it. It's still too early to call my Dealer.

Hey Nobody, I am in Stanwood as well. Just for my own info, can you tell me who the dealer was that you switched from? That way I can keep an eye out. Good luck man, I hope it all works out for you!

 

[BravoV4]

Just so you guys are aware, Ford can see who canceled what. I had a customer that wanted their Bronco Sport money refunded, once I did that it appeared as refunded/canceled in store.

 

[Used2jeep]

Not a bad idea to check your reservations multiple times a day. I'm hearing some nightmarish stuff out here. Thank goodness for the honest dealerships.

I get nervous checking on the My Reservation for fear of cancelling it by mistake!

 

[Nobody]

Thanks all. Hoping to get my order in as soon as possible now. Was planning on holding out for more info on the modular hard top. Not now!

yes, early day one 7/13.

 

[Cappy]

I was just telling the Mrs about all the shady dealer stuff going down, so I decided to check on my reservation in my Ford account and it shows my reservation as cancelled! I did no such thing! Freaking out a bit here. Yes I will be calling first thing in the AM. WTF.

i did transfer my dealer on 1/18, got confirmation email and everything looked fine in my account afterward.

Wife and I reading this post this morning over coffee:

 

[vrtical]

 

[NotAnonymous]

I get nervous checking on the My Reservation for fear of cancelling it by mistake!

SAME!!

 

[Nobody]

Hey Nobody, I am in Stanwood as well. Just for my own info, can you tell me who the dealer was that you switched from? That way I can keep an eye out. Good luck man, I hope it all works out for you!

Hi neighbor.

I transferred from Sound Ford in Renton. I'm not ready to point fingers though. If I find out more I will certainly share.

I can say Sound Ford wants a non-refundable deposit... yeah, no! I posted the email they sent AFTER I transferred In the WA dealer thread.

 

[broncoskip]

I was just telling the Mrs about all the shady dealer stuff going down, so I decided to check on my reservation in my Ford account and it shows my reservation as cancelled! I did no such thing! Freaking out a bit here. Yes I will be calling first thing in the AM. WTF.

i did transfer my dealer on 1/18, got confirmation email and everything looked fine in my account afterward.

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