Dealer says having difficulty creating new orders

[Naters317]

I'm not sure what's going on with dealers saying they can't order certain things, but I'm thinking that whoever is attempting to place the order is doing something incorrectly. Right now if we try to place a stock order we may not be able to select certain options that have commodity restraints, but as soon as it's changed to a retail order all options become available for selection.

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[Romano]

Well when you go to the ford website and try to build a BASE bronco nothing shows up. All other trims
are fine, what you trying to order?

Actually this changed as of yesterday and it is the Wildtrak that cant be accessed.

 

[nauticalx]

Mine is a base basic big bend 4 door, non sas, 4 cyl, soft top.

 

[Blackcat]

I placed an order for 2 door base bronco only option auxiliary switches at noon today and it went thru. Also got email from Ford saying order was confirmed.

I know it will be years before I get it even if I do ever get it. Getting ready to order 2 door Wrangler Willys as my plan B.

Tri City for the Jeep? I'd highly recommend it.

 

[gasguzzler]

@nauticalx, I'm sure @Zach@Granger can help clear this up. It should not be difficult to put in your "basic Big Bend" build.

 

[Zach@Granger]

Can you PM me your order information? I'm happy to help resolve it.

 

[nauticalx]

Thanks. Just PM-ed you.

 

[FrankenRodz]

I'm not sure what's going on with dealers saying they can't order certain things, but I'm thinking that whoever is attempting to place the order is doing something incorrectly. Right now if we try to place a stock order we may not be able to select certain options that have commodity restraints, but as soon as it's changed to a retail order all options become available for selection.

I had 4-local Dealers tell me that they could not Order.
All the same excuse, that they reached their quota.
Ended up ordering in another State.

 

[Naters317]

I had 4-local Dealers tell me that they could not Order.
All the same excuse, that they reached their quota.
Ended up ordering in another State.

OP didn't say the dealers had reached their quota, they were saying that they couldn't build certain trim levels or select certain options on a build. Even if a dealer reaches the allocated limit for a month they can still place orders they just won't schedule until they receive more allocation

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