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Took delivery of my '23 in December of that year and services/connection worked fine. Last summer I experienced intermittent dropping of the connection, and the dealer had me go through the hard reset at the battery terminal, etc. At some point I would be able to connect, but it seldom lasted more than half a day.
In June, the connection finally stopped working completely. Local dealer Tech (Stamford Ford in CT) went through every connection, none of which 'felt' loose or gave an indication of a slot or latch being half-engaged etc. Pulled them all apart completely and re-connected. Once he was done, they connected to the truck with multiple phones, drove it around for almost a week, and it is performing flawlessly now.
Thought I would add this incident to the institutional memory. Cheers.
In June, the connection finally stopped working completely. Local dealer Tech (Stamford Ford in CT) went through every connection, none of which 'felt' loose or gave an indication of a slot or latch being half-engaged etc. Pulled them all apart completely and re-connected. Once he was done, they connected to the truck with multiple phones, drove it around for almost a week, and it is performing flawlessly now.
Thought I would add this incident to the institutional memory. Cheers.
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