Howdy,Wow, this has been an adventure and not a good one.
Thought I would give and update to this silliness. Ford for the most part told us to go fly a kite. We ask for a buy back from them and they said nah...we are good. They could give a rats ass about us.
I posted this on August 31st. The truck is still in the shop. Fuel pump, FP module, wiring pigtail, wiring junction box all replaced and now all of the truck is erroring out. Multiple module errors. They are now looking to replace the PCM (Powertrain Control Module). On backorder with no ETA on availability. This has been a nightmare of an experience. Never experienced a company really not give a damn about their customers. I did read an article that the quality guy was asked to leave the company (CANNED) hopefully that helps with quality in the future, and no one will have to experience something like this.
The dealership is working with us and has been a glimmer of light on this whole thing.
File a complaint with the BBB. It only takes 15minutes on their website. They will then contact Ford and do litigation for you. I filed one against Ford for my bad turbo right off the dealer lot. I’m asking for free extended warranty, and first payment due to the time it’s been in shop. I should hear back in 30 days. It’s not the dealers fault and a ford manufacturer issue.
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