- First Name
- Daniel
- Joined
- Apr 18, 2021
- Threads
- 0
- Messages
- 31
- Reaction score
- 69
- Location
- Central CA
- Vehicle(s)
- 1981 Ford Bronco
- Your Bronco Model
- Wildtrak
Thank You!here are the directions
But they all start out on CSX so once they have it in their system they will follow it all the way.
So, how do you track your truck on a railcar?
First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.
Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update
NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
According to Ford, my Bronco is getting railed via Burlington Northern & Santa Fe Railway (BNSF). But they can't give me a rail car #...
I guess I'll just try to be patient and wait for the dealership (Manteca Ford in California) to call me once it's been delivered.
Thanks Again.
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