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2/21/2022 Build Week Group

TankCommander

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So when you called ford customer service (Do you happen to have the #?) did you just give them your reservation number and they go from there? Thanks in advance!!

they asked me for my order number and sales code - both of which i found on my order summary document. the order number is 4 digits and sales code is like f12345

FORD Customer Service 800-334-4375
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CarreraX

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they asked me for my order number and sales code - both of which i found on my order summary document. the order number is 4 digits and sales code is like f12345

FORD Customer Service 800-334-4375
Thanks!! Im going to give them a call!
 

bbmertz

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So when you called ford customer service (Do you happen to have the #?) did you just give them your reservation number and they go from there? Thanks in advance!!
The good news is that I just called Ford customer service and got my VIN. The bad news is that the scheduled production date was pushed back a week to 2/28. I'm sure the date will move a few more times over the next month.

In answer to your question, the Ford CSR asked for my 4-digit order code and 6-digit dealer sales code (which starts with "F") as well as my name and reservation email address. [Looks like TankCommander already answered this question, but at least our responses are the same!]
 

lilkajun

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Received our build date this weekend. 2022 Outer Banks, 4dr, 2.3L, Hardtop, High Package with Leather. Data entered!
 

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TankCommander

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The good news is that I just called Ford customer service and got my VIN. The bad news is that the scheduled production date was pushed back a week to 2/28. I'm sure the date will move a few more times over the next month.

In answer to your question, the Ford CSR asked for my 4-digit order code and 6-digit dealer sales code (which starts with "F") as well as my name and reservation email address. [Looks like TankCommander already answered this question, but at least our responses are the same!]
Glad you got your VIN. I've been pushed back once already. Good luck.
 

SIXMIL

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2/14 pushed to 2/21
I did receive my email from Ford, Yesterday (SUNDAY)
Vin included.
 

Herbie

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2/14 pushed to 2/21
I did receive my email from Ford, Yesterday (SUNDAY)
Vin included.
Welcome to 2/21, sorry you got bumped. Have you filled out the sheet yet?
docs.google.com/spreadsheets/d/1i4Ltvxlya5aOh-XCutlRHxTERmOuog97JW28NZF5DUU/edit?usp=sharing
Wonder what the rhyme or reason is behind people getting bumped (if there is any) and how soon after original schedule week do people get bumped? Wonder if it is a weekly occurence.
 

SIXMIL

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Data entered.(y)
 

Herbie

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I called and was able to get the vin and a build day of 2-22-22. 4 dr, BB, 4cyl, soft top, auto, sig lights. Thanks everyone!!
I actually decided to call again to see if I had been bumped back yet. Not only have I not been bumped, they have actually updated my status since last week with an actual build day of 2-23. I asked the Rep about how likely one is to get bumped and she said it just depends on whether they can keep their prior production on schedule. She did say that once you have been given an actual day for a build that it not only is less likely you will be bumped back, but in her experience, once someone has a day, if anything changes, it is that they get bumped up in the schedule (who knows if that is true). She went on to say that once you have a day, they do all they can to not bump it back. 🤞
 

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Jim Walter

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still NOTHING......early July reservation....maybe THIS July....
 

Herbie

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Herbie

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Badlands, SAS, MIC, High Package and yes the Tow package.
I'm sure you have already read this 10 million times on here, I have the exact same build as you and last week finally pulled the Tow off as I only need a four pin and adding it right after I get my ride and sure enough, the next day I previewed and two days after that got picked.
I know, I should go pound salt right!
 

CarreraX

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I actually decided to call again to see if I had been bumped back yet. Not only have I not been bumped, they have actually updated my status since last week with an actual build day of 2-23. I asked the Rep about how likely one is to get bumped and she said it just depends on whether they can keep their prior production on schedule. She did say that once you have been given an actual day for a build that it not only is less likely you will be bumped back, but in her experience, once someone has a day, if anything changes, it is that they get bumped up in the schedule (who knows if that is true). She went on to say that once you have a day, they do all they can to not bump it back. 🤞
That is EXACTLY what the lady told me. The part about possibly getting bumped sooner rather than getting pushed out more. My other bronco was supposed to be built the first week of June 21 and was pushed about 8 times and finally got built in early Feb.
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